Quality Assurance

Protecting the health of our water.
We believe that’s worth caring about.
About us
At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters - around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it
So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.
**About the job**:
We’re looking for an experienced Quality Assurance and Compliance Advisor to join our team in Christchurch.
The role is responsible for ensuring that the processes and systems utilised across the Christchurch Maintenance Contracts and within the maintenance and construction teams are compliant with all legislation and regulations.
**This may include**:

- Maintaining an updated register of all resource consents, standards, and legislation impacting on the Maintenance Contract Operations Team: e.g., discharges to land, air and water, water extractions and works in waterways.
- Maintaining staff qualification, competency and training records, proactively working with operational managers to address upcoming expiry dates, so that business delivery is not impacted.
- Maintaining E-Road system users and vehicle assignments to ensure driver records are correct
- Monitoring fuel use and efficiency reporting, alerting managers to inconsistencies and irregularities.
- Monitoring Fleet reports to ensure that WOF/COF requirements are current.
- Providing professional advice and quality support in the preparation of non-financial reports to management for your assigned activities.
- Managing and maintaining oversight of internal and external audits, raise SFIs as required and follow these through to completion, assisting assigned managers as necessary.

**What you’ll need**:

- Minimum of 4 Years experience in a compliance or process support management role. Contracting industry experience is advantageous.
- Relevant tertiary qualification in Resource Management, or sampling and testing, or any other relevant work experience.
- Strong IT and computer skills and ability to use Microsoft Office products.
- Strong communication and learning skills, and proven ability to come up to speed with database and information management systems.
- Passionate advocate for the value of Quality Management and Business Excellence processes.

Whether you’re returning to the workforce, looking to step into a more senior role, or bringing transferable skills from another sector - we encourage you to apply.
**Benefits and culture**:
At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong:

- Our Women in Water (our Womens’ network):

- Aimed at empowering women in our workplace, Women in Water provides resources, support, and opportunities for you to thrive as a woman in your career and life in general.
- Our byline, 'Wāhine Toa' represents how we view you and our Citycare Water wāhine - female warriors / strong, brave women.
- This wāhine-only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.
- Our culture values different perspectives, job security and we provide mentorship and training to help all team members succeed and progress in their careers.

**Find out more**:
Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.