Customer Service and Sales Representative

2 weeks ago

Auckland City, New Zealand TSB Living Ltd Full time

**TSB Living Limited **is a distributor and online retailer based in Auckland. We're currently seeking Customer Service Representative Superstar to join our team in Auckland.

If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you

**The Role**:

- As a front line representative, you will be focused on ensuring that we exceed customer's service expectations, ensure the customer walks out the door with a smile.
- A genuine desire to help and up-sell, and be willing to help out with anything and everything
- You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done
- You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time
- You relate well to all kinds of people, listen attentively, and can hone in on the most important issues

This position focuses on all aspects of:

- Front line assistance
- Sales through multiple channels
- Managing customer queries
- Managing escalations
- Answering phone calls
- General maintenance of the showroom
- Daily administration

We are looking for a person with proven reliability and the right attitude and will have:

- Be Vibrant and Bubbly
- Proven experience in customer service
- Sales driven experience
- A high degree of accuracy and good with details

Applicants for this position must have NZ Residency or a valid NZ Work Visa.

**Job Types**: Full-time, Permanent, Casual

**Salary**: $23.00 - $24.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplementary Pay:

- Performance bonus

COVID-19 considerations:
All customers and staff are to wear masks at all times.

Ability to commute/relocate:

- Auckland City, Auckland: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English Fluently (preferred)

Licence/Certification:

- Rights to Work in NZ (preferred)

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