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Claims Administrator

2 weeks ago

Hamilton, New Zealand Claim Central Full time

**A career your way**:

- **Breakthrough technology**:

- ** Fast-paced role with an exceptional culture**

The growth of Claim Central has created exciting opportunities for a Claims Administrator within our New Zealand team. This position will invite you to our fast-growing, exciting, and dynamic culture. If you have the right skills set, a customer-centred attitude, and enjoy coming to work with a smile on your face, then we want to hear from you****

**This role is varied and responsibilities will include**:

- Improving the customer experience through each touch point.
- Opportunity to support the customer through the front end of their claim.
- Investigate and respond to any client issues immediately and escalations.
- Liaising with insurers & third parties in relation to claims progress
- Data entry and processing of motor insurance documentation
- Supporting all team members at Claims Central

**Skills & Experience**:

- 1-2 years' experience in General Insurance (highly desirable)
- 1-2 years' experience a contact centre environment
- Experience working Strong IT skills and experience in an Administrative role will be highly regarded
- Experience in producing professional documents
- Ability to build rapport with external parties
- Excellent verbal and written communication skills
- A strong and positive work ethic
- Exceptional customer service skills

**What is on Offer?**
- The opportunity to start your career working in an international company that encourages staff progression
- Great company culture with a supportive team
- Flexible working arrangements
- Ongoing support and development

If you think you have the skills, knowledge and experience that fit this description, we want to hear from you