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Administrator - Claims Team
3 weeks ago
Takapuna Location
- 3 Month Temporary Contract | Late April Start Date
- 37.5 hr Working Week
**About the Company**:
Join a Financial Services organisation with a global presence and an impressive NZ history. With new strategic business innovations on the horizon along with great company culture, this organisation is set for ongoing success.
**About the Role**:
To provide support to the claims team by processing administrative
tasks, loading and scanning claims, maintaining and filing documents, archiving claims and clearing claims inboxes.
Hours will be 8:30 am - 5:00 pm (7.5-hour day or 37.5-hour week).
**Other key requirements will include**:
- Provide administrative assistance to the team as required.
- Scan documents, and load them into the claims system. Data Load policies where required.
- Undertake allocated tasks to ensure these are completed within agreed guidelines and deadlines.
- Assist with any other duties as directed by the Team Leaders or Senior Management.
- Manage internal and external relationships, interactions and expectations to ensure customer satisfaction and delivery of the best possible level of service.
- Any other ad hoc administrative tasks.
**About You**:
- Willingness and initiative to ensure continued self-development
- Displays exceptional attention to detail, and has the ability to
analyse information to identify problems and develop appropriate
solutions.
- Strong communication Skills
- Proven high-level interpersonal, verbal and written communication
skills
- A demonstrated ability to develop and maintain effective relationships with internal and external clients and business partners.
- Telephone skills and the ability to appropriately manage a diverse
range of personality types and situations
- Professional appearance and demeanour
- Has a ‘can do' attitude - taking on new challenges and making the
most of the opportunities
If you (or someone you know) are a team player who loves going the extra mile
