CRM/sms Team Leader

2 days ago


Manukau City, New Zealand Manukau Institute of Technology Full time

**CRM/SMS Team Leader** Are you an experienced IT professional living in South Auckland? Are you looking for more flexible working arrangements, or keen to save on travel time so that you can spend it with family, friends or on other interests? Perhaps you're looking for a role with a high degree of autonomy? **Ngā pūrākau | Our Story** Established in 1970, Manukau Institute of Technology (MIT) (Te Whare Takiura o Manukau) has been serving ākonga, students and the communities of South Auckland for over fifty years. MIT is a Business Division of Te Pūkenga, bringing together on-the-job, campus and online vocational education. Together with 16 Institutes of Technology and Polytechnics and 9 Industry Training Organisation our purpose is learning with purpose helping New Zealand move to a vocational education system that puts ākonga, learners in the centre. We are on a journey and this role is crucial to that journey. **Ko te turanga mahi | About the role**: - Lead, motivate, and manage the team to ensure effective resource utilization through selection, development, and support. - Offer guidance, support, and training to users while contributing to Te Pūkenga's overall success. - Maintain CRM/SMS, including security settings, data references, and configurations. - Oversee interfaces between CRM/SMS and other systems, internal and external. - Work with Academic Registry to optimize data processes. - Initiate Single Data Return (SDR) preparation, highlighting errors for correction. - "_Kua_ herea _matou_ _ki_ te whai _i_ te _tuturutaNga_ o Te _Tiriti_ O Waitangi." _We are committed to creating and maintaining a culturally sensitive work environment in relation to Te Tiriti o Waitangi. MIT is committed to ensuring our workforce reflects the diversity of our ākonga (students) and the rich cultures represented within the local community we serve. We know how important it is for our ākonga and kaimahi (staff) to have their culture and values reflected in our way of working and in the people we recruit. **Job Reference: 28282** If you would like any further information please contact Shallu Tokas, People and Culture, (09) 976 0221



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