Administration Support

Leverage your local knowledge to make a real impact in the community.
- Connect with locals, deliver excellent customer service, and foster strong relationships.
- Ready to live and work on Great Barrier Island? Join our dedicated team today

**He angitūtanga: The opportunity**

Auckland Council’s Great Barrier Island Service Centre has an exciting opportunity for an administrative professional to join our dedicated team. This dynamic role will see you supporting the delivery of operational excellence to the Aotea / Great Barrier Island community. You will bring your organisational and people skills to the table, collaborating closely with the greater team that serve the island, from building control and community facilities to waste solutions and parks.

By joining the team, you'll be part of an engaging, diverse, and ever-evolving work environment where every day brings new challenges, giving you the chance to grow professionally. You’ll be integral to maintaining high service standards while promoting continuous improvement within the organisation.

**Day-to-day you could expect to work on**:

- Supporting the delivery of services across Great Barrier Island, including building control, library services, waste solutions, cemetery services, and community facilities.
- Actively participating in the management of community facilities, ensuring a smooth and responsive service.
- Handling diverse and shifting service demands, adapting to the unique needs of the island community.
- Engaging with customers on the ground, delivering excellent customer service and building strong relationships.
- Encouraging and contributing to a culture of continuous improvement within the team.

Please click **HERE** for the Position Description.

**He kōrero mōu: About you**

You’ll need to be highly organised and adaptable, with a strong focus on customer service, and a passion for delivering quality service with a personal touch. Your local knowledge of Aotea / Great Barrier Island will be invaluable in this role as you interact with the community on a daily basis.

**We will be looking for specific experience with**:

- Proven experience in a customer service environment, ideally within a similar support or operational role.
- Strong organisational skills with the ability to juggle multiple tasks and priorities.
- A positive and can-do attitude, willing to go the extra mile to ensure service excellence.
- Excellent relationship building and collaboration skills to work effectively with both internal teams and the community.
- In depth knowledge of Aotea / Great Barrier Island and its unique logistics and community needs would be highly advantageous.

**Ngā āhuatanga kei a mātou: What we offer**

Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents.

You’ll be joining a team of passionate administrators dedicated to delivering exceptional local and regional services, all while making a positive impact in our communities. This dynamic role brings new challenges each day, offering you the opportunity to take ownership of your learning and continuously grow your knowledge while contributing to the team’s success.
- Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many._

As part of our Auckland Council Group, you’ll also have access to a range of fantastic Auckland Council benefits, including a range of partnership discounts Click **HERE** to find out more about our employee benefits package.
- Our employer Kiwisaver contribution is additional to base salary offered._

**Applications close: 25 February 2025**

**Salary range $55,000 - $59,000 (depending on skillset and experience)**

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