Technical Change Analyst

TECHNICAL CHANGE ANALYST (JOB NUMBER: C D000477) The Technical Change Analyst will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into BNP Paribas business units. An in-depth understanding of Fund Administration operational processes is essential. Knowledge of the HiPort and pControl systems would be beneficial. The Technical Change Analyst will be responsible for obtaining an understanding of client needs, and leading the planning and execution of the project. The Technical Change Analyst will be responsible for reviewing/validating/monitoring detailed deliverables and milestones and ensuring risks and issues are assessed, mitigated and addressed Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. **What will you be doing?** - Engaging with clients, internal and external stakeholders to establish a common understanding of the business needs. - Identifying, assessing and documenting business requirements. Clarifying and eliciting business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements. - Recommending business priorities and advising stakeholders on options and risks; conducting analysis and determine solutions to business requirements. - Managing project risks, issues, interdependencies and quality; and acting as an escalation point for workstream issues. - Ensuring that all requirements, project plans, and changes to commitment are communicated to all affected team members and stakeholders. - Managing all changes to requirements through a formally defined scope change process. - Gaining a firm understanding of the impacts of the solution on People, Process and Technology. - Engaging stakeholders to ensure a common understanding of (and commitment to) all aspects of the project including objectives, scope, risks, benefits and proposed solution. - Documenting business process design - Contributing to test. plans, producing test cases, assisting the business with production and completion of test cases and contributing to test completion reporting. - Providing input to SMEs in their documentation of the new business procedures, changes to existing business procedures, User Guides and Training Material as a result of the project implementation - Providing input to SMEs in their updating of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions. - Identifying and implementing efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value. - Direct and indirect management of project resources, such as business analysts or SMEs, as required. - Providing technical understanding and oversight - utilizing financial services, funds management, custody or back-office administration industry experience and working closely with stakeholders to ensure in-depth understanding of current operating model, processes, end to end operations and IT flow with a focus on operational efficiency. - Encouraging effective teamwork through collaboration, enabling the sharing of skills, experience and ideas. - Contributing to the development and implementation of client onboarding and change best practices across the Client Solutions and Operational teams. **Who are we looking for?** - Approximately 5+ years in Financial Services, with knowledge of fund accounting and unit pricing, investment administration, custody operations. - In-depth knowledge of Fund Administration and Custody industry and Fund Administration operational processes, especially Unit Pricing and Fund Accounting. Working knowledge of HiPortfolio or pControl is beneficial. - Demonstrated capability in project / implementation management (either as an SME or full planning capacity), sound analytical ability and strong stakeholder management. - Degree qualified in Business, Accounting or a related discipline; or substantial industry experience in a like role. - Possess strong interpersonal skills and is confident reporting and presenting to internal management and clients. - MS Office suite proficiency: Project, Excel, Word, PowerPoint **Primary Location**: NZ-WGN-Wellington **Job Type**: Standard / Permanent **Job**: OPERATION PROCESSING **Education Level***: Bachelor Degree or equivalent (>= 3 years) **Experience Level***: At least 5 years