Customer Service Partner

1 week ago

Hamilton, New Zealand Sealed Air Full time

Reporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers. This is a key relationship role where building strong relationships and knowing your customers business is vital.
Some of the main responsibilities are to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts to their orders. You will demonstrate strong problem-solving skills to own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction. Proactiveness, multitasking, accuracy, clear communication and maintaining strong relationships with customers will be the key to success in this role.
Hours of work will be based on the requirement of the business to support regional customers from Monday to Friday during the hours of 8.00 am to 5.00 pm.
**About the Team**:
We are a team of like-minded people, passionate about providing a great customer experience. As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done. We are a close-knit team looking for someone to grow and develop alongside us. About the Person
**Closing date**: 16 August 2024
**Note**: you must have NZ work rights to be considered for the role.
Only successful applicant will be contacted.
**Requisition id**: 47831
**Relocation**: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

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