Client Relationship Manager
5 days ago
Job Description
This Business Development Manager role involves developing and implementing strategies to achieve sustainable growth and drive customer satisfaction. You will work closely with customers to understand their needs and deliver tailored solutions that foster long-term partnerships.
Responsibilities
- Maintain agreed company Sales Activity KPIs – e.g., customer contacts, visits, proposals, line of business footprint
- Manage portfolio budgeted ISV vs Actual
- Manage and grow pipeline opportunity whilst maintaining quality
- Secure customer contract renewals proactively with optimal terms and conditions for the company and ensure all customer contracts and renewal dates are identified and an effective business strategy developed and implemented to renew all contracts
- Act as a trusted advisor by offering tailored solutions that address customer needs and foster long-term partnerships
Skills and Qualifications
- Marketing, Business, or Commercial tertiary qualifications highly regarded
- A track record of high performance in B2B Account Management
- Experience in activity-based sales processes
Company Benefits
- Excellent time management and planning skills with the ability to prioritise conflicting demands
- Ability to effectively present information to diverse groups
- Support of all other company agents
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