Guest Experience Specialist
2 weeks ago
As a Housekeeping Attendant at IHG Hotels & Resorts, you'll be part of a vibrant housekeeping team dedicated to creating memorable experiences for our guests. Your role will involve ensuring our rooms exceed expectations by upholding the highest standards of cleanliness and comfort, while also maintaining excellent communication with your supervisor, colleagues, and other departments.
Your Key Responsibilities:- Maintain the highest standards of cleanliness and comfort in our rooms.
- Communicate effectively with your supervisor, colleagues, and other departments.
- Report any repairs or maintenance issues promptly.
We're looking for someone who is passionate about delivering exceptional guest service, has a keen eye for detail, and is able to work well under pressure. If this sounds like you, we'd love to hear from you Our benefits package includes a competitive salary, impressive room discounts, and some of the best training in the business.
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Guest Experience Specialist
1 week ago
Auckland, Auckland, New Zealand Hind Management Full timeAbout the JobWe are seeking a talented Guest Services Agent to join our team at Sudima Auckland Airport. As a Guest Services Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesEnsure a warm and welcoming experience for all guestsProcess guest arrivals and departures...
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Guest Experience Specialist
4 days ago
Auckland, Auckland, New Zealand Cpghotels Full timeAbout UsWe are a dynamic and growing company, always on the lookout for talented individuals who share our passion for providing outstanding customer service. Our goal is to create memorable experiences for our guests, and we're looking for someone to join our team as a Guest Service Agent.
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Guest Experience Specialist
6 days ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeJob TitleNight Guest Service AgentLocationAuckland, New ZealandJob TypeFull-timeReports toFront Office ManagerJob SummaryWe are seeking a Night Guest Service Agent to join our team, responsible for overseeing night operations, providing exceptional guest support, and ensuring security and safety.Key ResponsibilitiesThe successful candidate will be...
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Guest Experience Ambassador
8 hours ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeCompany OverviewPullman Hotels & Resorts is a pioneering hospitality brand that embodies the art of responsible innovation. With over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries, we strive to challenge the status quo while maintaining a caring environment for our Heartists.We believe in empowering individuals to become passionate...
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Guest Experience Coordinator
6 days ago
Auckland, Auckland, New Zealand Hind Management Full timeJob Summary: This is an exciting opportunity to join our dynamic team as a Guest Services Agent. As a key member of our front desk team, you will play a critical role in delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Provide warm and friendly welcomes to all guestsEnsure accurate and efficient completion of...
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Guest Experience Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Hind Management Full timeRole OverviewThis is an exciting opportunity to join our hospitality team as a Guest Services Agent. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process.You will provide a warm and friendly welcome to all guests, maintain a thorough knowledge of all room...
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Guest Experience Coordinator
3 days ago
Auckland, Auckland, New Zealand ahs hospitality nz Full timeJoin a dynamic team at ahs hospitality nz where innovation meets exceptional service. As a Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.About the RoleServicing of assigned guest rooms and other areas as directed.Completing allocated tasks in the allocated time.Reporting any maintenance...
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Guest Experience Coordinator
3 days ago
Auckland, Auckland, New Zealand The Hotel Britomart Full timeYour Key Responsibilities• Deliver warm welcomes and farewells with a friendly 'Kia Ora' or 'Haere ra'• Actively contribute to the department's key performance indicators: TripAdvisor, Net Promoter Score, RevMax• Perform all necessary reception tasks including checking guests in and out, cashiering, answering phone calls, attending to guest requests...
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Guest Experience Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time**Key Responsibilities**Oversee Front Office and hotel operations to ensure seamless guest experiencesWork closely with the Front Office Manager to identify areas for improvement and implement changesTrain and assess team member development to brand standardsLiaise with hotel departments to meet guest needs and resolve conflictsComplete reporting to track...
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Guest Experience Team Lead
2 weeks ago
Auckland, Auckland, New Zealand SEA LIFE Full timeAbout the PositionThe Guest Services Supervisor will be responsible for leading our Admission and Guest Experiences teams, ensuring every guest has an incredible visit. You will play a key role in delivering engaging talks, coordinating school and group visits, and ensuring our guests leave with magical memories.Responsibilities include:Supervising daily...
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Customer Experience Specialist
3 days ago
Auckland, Auckland, New Zealand Lululemon Athletica Full timeKey ResponsibilitiesWe are seeking a skilled Customer Experience Specialist to join our team. Key responsibilities include:Interacting with guests to ensure a great guest experience and assess their needs for customized solutions.Providing technical product education by articulating the value and benefit of our products.Facilitating seamless end-to-end guest...
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Guest Experience Ambassador
20 hours ago
Auckland, Auckland, New Zealand Lululemon Athletica Full timeAbout LululemonAt Lululemon, we believe in the power of yoga and other mindfulness practices to transform lives. Our stores provide a welcoming space for guests to learn about our products and connect with our community.
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Customer Experience Specialist
20 hours ago
Auckland, Auckland, New Zealand Skycity Full timeHospitality with HeartSkyCity's In Room Dining team provides an exceptional experience for our guests. As a Customer Experience Specialist, you will play a crucial role in ensuring every guest feels welcome and valued. Your friendly and approachable nature will make a real difference to our customers' stay.Responsibilities- Take orders and serve food and...
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Guest Experience Director
1 week ago
Auckland, Auckland, New Zealand SO Auckland Full timeAbout YouWe are looking for a results-driven individual with a strong passion for delivering exceptional guest experiences. As a seasoned hospitality professional, you will bring a wealth of knowledge and expertise to our team.Your skills and qualifications will include:A proven track record in managing and motivating a large team.Experience in a 4 or 5-star...
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Guest Experience Representative
2 weeks ago
Auckland, Auckland, New Zealand Hind Management Full timeAbout the Role:We are looking for an enthusiastic and motivated individual to join our team as a Guest Services Agent. As a part-time permanent role, you will work a minimum of 20 hours per week, with various shift times including weekends and public holidays.Flexible approach to working varying shifts, including evenings and nightsAbility to work...
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Guest Experience Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Hind Management Full timeAbout YouWe are looking for an individual who is a great team player, enjoys working in a busy environment, and has a keen eye for details. As a valuable member of our Housekeeping team, you will be responsible for providing timely, hygienic cleaning and presentation of guest rooms and public areas.You will also be expected to report any health and safety...
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Guest Satisfaction Specialist
1 week ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeJob DescriptionKey ResponsibilitiesDevelop Strong Relationships with Guests: Create personalized and authentic connections with guests from reservation to departure.Liaise with Departments: Collaborate with other departments to ensure seamless guest experiences.Upsell and Cross-Sell: Train Heartists to provide exceptional service and exceed guest...
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Exceptional Guest Experience Coordinator
1 week ago
Auckland, Auckland, New Zealand Compass Group New Zealand Full timeAbout the Role">We are seeking an experienced and skilled Lounge Supervisor to join our team at Compass Group New Zealand.The successful candidate will have a proven track record of delivering exceptional service experiences, leading high-performing teams, and maintaining high levels of service standards.Job Description">As a Lounge Supervisor, you will be...
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Guest Experience and Operations Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Ibis Budget Full timeAbout the Position">We are seeking a highly motivated Hospitality Service Delivery Manager to join our team at Ibis Budget. As a key member of our housekeeping team, you will play a vital role in ensuring our guests have an exceptional stay.">Key Responsibilities">">Assist with allocation of guest rooms to ensure optimal guest satisfaction">Train new hires...
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Customer Experience Specialist
2 weeks ago
Auckland, Auckland, New Zealand The HOYTS Group Full timeIf you're passionate about delivering exceptional customer experiences, we want to hear from you!We're looking for a Customer Experience Specialist who can connect with our guests through excellent service in our cinemas.You'll be part of a dynamic team that's committed to making every visit to HOYTS a memorable one. With a focus on innovation and customer...