Guest Experience Coordinator

Job DescriptionAs a Guest Services Agent at Hotel Indigo Auckland, you'll be the welcoming face of our hotel, handling everything from check-ins and departures to sharing local recommendations that make each guest's stay special.You'll be responsible for processing payments, responding to guest inquiries, and ensuring every interaction adds to an exceptional...

About Us: Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture, and business in midtown Auckland. Our boutique hotel soars above the city's skyline, masterfully preserving the historic charm of the original façade while creating a fresh, modern hospitality experience.What We Need: We are searching for a...

Your Key Responsibilities• Deliver warm welcomes and farewells with a friendly 'Kia Ora' or 'Haere ra'• Actively contribute to the department's key performance indicators: TripAdvisor, Net Promoter Score, RevMax• Perform all necessary reception tasks including checking guests in and out, cashiering, answering phone calls, attending to guest requests...

About Our TeamWe are a dynamic and passionate team at Sudima Auckland Airport Hotel, committed to delivering exceptional service to our guests. As a Guest Services Coordinator, you will play a key role in ensuring the smooth operation of our hotel.Key Responsibilities:Assist with cleaning and servicing guest roomsProvide directions and assistance to...

About the OpportunityWe are seeking a dynamic and experienced leader to join our team as a Guest Experience Leader. As a key member of our team, you will be responsible for leading and motivating our Guest Experience and Admissions team to deliver exceptional guest experiences.ResponsibilitiesDevelop and implement strategies to enhance guest experiences and...

Job OverviewThe Guest Relations Manager is a key role in driving positive guest satisfaction and ensuring the hotel's continued progress in improving the guest experience.

Company OverviewPullman Hotels & Resorts is a pioneering hospitality brand that embodies the art of responsible innovation. With over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries, we strive to challenge the status quo while maintaining a caring environment for our Heartists.We believe in empowering individuals to become passionate...

Job Summary:We are currently seeking a Guest Experience Champion to join our team at voco Auckland City Centre. As a key member of our front-of-house team, you will play a vital role in delivering exceptional guest experiences.About You:Passionate about providing outstanding customer service.Enthusiastic and energetic with a positive attitude.Able to work...

About the JobWe are looking for a highly motivated and experienced individual to join our team as an Admissions and Guest Experiences Supervisor. As a key member of our leadership team, you will be responsible for supervising daily operations, leading and motivating the team, and ensuring exceptional guest experiences.Key ResponsibilitiesSupervise daily...

Club Reservations Agent Job SummaryThis is a great opportunity to join our team at TFE Hotels as a Club Reservations Agent. We are looking for someone who is highly organised, has strong attention to detail, and excellent communication skills.Responsibilities:Responsible for managing and processing reservations across multiple hotelsUpsell guest rooms and...

About the RoleWe are seeking a highly skilled Workplace Services Coordinator to join our team at Telferyoung From Cbre. As a key member of our operations team, you will be responsible for delivering exceptional customer service experiences to employees and guests of designated buildings.

About LululemonAt Lululemon, we believe in the power of yoga and other mindfulness practices to transform lives. Our stores provide a welcoming space for guests to learn about our products and connect with our community.

About UsWe are a hospitality company that prides ourselves on providing exceptional experiences for our guests. As a Front Office Receptionist, you will be the first point of contact for our visitors and play a vital role in ensuring their stay with us is nothing short of amazing.As a people person, you will thrive in this role, where you will be responsible...

Job DescriptionThe Guest Relations Manager is key to driving positive guest satisfaction and ensuring the hotel's continued progress in improving the guest experience.You thrive when given the freedom to create a personalised and authentic connection with guests from the reservation, arrival and  through to departure.A resourceful problem solver and...

What you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success?Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's AucklandAbout the RoleAs a Guest Services...

Job SummaryWe are seeking a passionate and experienced Guest Services Agent to join our Front Office team. As the welcoming face of our hotel, you will be responsible for handling check-ins and departures, processing payments, and responding to guest inquiries. If you have excellent communication skills and a demonstrated reputation for being a positive team...

Experience Leader in Luxury EventsAs our Events and Food & Beverage Coordinator, you will lead the way in delivering unforgettable luxury events at Cliffside Conferences, Retreats & Events. You will work closely with our clients to design and deliver bespoke events that exceed their expectations.About YouYou have a proven track record of success in event...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...

Key ResponsibilitiesLead and motivate the front-of-house team to provide outstanding visitor experiences.Manage day-to-day operations, ensuring seamless delivery of services and maintaining high standards.Develop and implement strategies to enhance customer service and improve overall guest satisfaction.This is a hands-on leadership role that requires...

Job DescriptionAvoiding any unnecessary delays, greeting each guest warmly, and providing them with all the information they need to enjoy their stay is key to this role.Key responsibilities include:Ensuring seamless communication between teamsMaintaining a clean and organized workspaceHandling customer inquiries efficientlyWe recognize that our...