Guest Experience Specialist

Job OverviewThe Guest Relations Manager is a key role in driving positive guest satisfaction and ensuring the hotel's continued progress in improving the guest experience.

Job TitleNight Guest Service AgentLocationAuckland, New ZealandJob TypeFull-timeReports toFront Office ManagerJob SummaryWe are seeking a Night Guest Service Agent to join our team, responsible for overseeing night operations, providing exceptional guest support, and ensuring security and safety.Key ResponsibilitiesThe successful candidate will be...

Company OverviewPullman Hotels & Resorts is a pioneering hospitality brand that embodies the art of responsible innovation. With over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries, we strive to challenge the status quo while maintaining a caring environment for our Heartists.We believe in empowering individuals to become passionate...

Job Summary:We are currently seeking a Guest Experience Champion to join our team at voco Auckland City Centre. As a key member of our front-of-house team, you will play a vital role in delivering exceptional guest experiences.About You:Passionate about providing outstanding customer service.Enthusiastic and energetic with a positive attitude.Able to work...

Job Summary: This is an exciting opportunity to join our dynamic team as a Guest Services Agent. As a key member of our front desk team, you will play a critical role in delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Provide warm and friendly welcomes to all guestsEnsure accurate and efficient completion of...

Join a dynamic team at ahs hospitality nz where innovation meets exceptional service. As a Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.About the RoleServicing of assigned guest rooms and other areas as directed.Completing allocated tasks in the allocated time.Reporting any maintenance...

About Us: Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture, and business in midtown Auckland. Our boutique hotel soars above the city's skyline, masterfully preserving the historic charm of the original façade while creating a fresh, modern hospitality experience.What We Need: We are searching for a...

Your Key Responsibilities• Deliver warm welcomes and farewells with a friendly 'Kia Ora' or 'Haere ra'• Actively contribute to the department's key performance indicators: TripAdvisor, Net Promoter Score, RevMax• Perform all necessary reception tasks including checking guests in and out, cashiering, answering phone calls, attending to guest requests...

Key ResponsibilitiesWe are seeking a skilled Customer Experience Specialist to join our team. Key responsibilities include:Interacting with guests to ensure a great guest experience and assess their needs for customized solutions.Providing technical product education by articulating the value and benefit of our products.Facilitating seamless end-to-end guest...

About LululemonAt Lululemon, we believe in the power of yoga and other mindfulness practices to transform lives. Our stores provide a welcoming space for guests to learn about our products and connect with our community.

Hospitality with HeartSkyCity's In Room Dining team provides an exceptional experience for our guests. As a Customer Experience Specialist, you will play a crucial role in ensuring every guest feels welcome and valued. Your friendly and approachable nature will make a real difference to our customers' stay.Responsibilities- Take orders and serve food and...

Key ResponsibilitiesLead and motivate the front-of-house team to provide outstanding visitor experiences.Manage day-to-day operations, ensuring seamless delivery of services and maintaining high standards.Develop and implement strategies to enhance customer service and improve overall guest satisfaction.This is a hands-on leadership role that requires...

The Perfect CandidateWe're looking for a passionate leader with previous experience in guest experience, tourism, hospitality, or education. Strong communication skills, the ability to engage and educate guests of all ages, and experience in training, coaching, and leading teams in a fast-paced environment are essential.About the RoleAs a Guest Services...

Job DescriptionThe Guest Relations Manager is key to driving positive guest satisfaction and ensuring the hotel's continued progress in improving the guest experience.You thrive when given the freedom to create a personalised and authentic connection with guests from the reservation, arrival and  through to departure.A resourceful problem solver and...

About the RoleAt Sofitel, we are seeking a skilled Spa Therapist to join our team of luxury wellness specialists. As a key member of our spa team, you will be responsible for delivering exceptional spa experiences from guest check-in to departure.Key Responsibilities:Provide massage and body treatments in a safe and professional mannerEngage guests in...

**Job Description**We are seeking a highly motivated Guest Service Agent to join our team on a Fixed Term basis. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Greet and register guests, handle daily check-in and check-out processesAnswer phone calls,...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...

LEGOLAND Guest Services Supervisor in AUK-Auckland, New ZealandWhat you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating...

About Our TeamWe are a dynamic and passionate team at Sudima Auckland Airport Hotel, committed to delivering exceptional service to our guests. As a Guest Services Coordinator, you will play a key role in ensuring the smooth operation of our hotel.Key Responsibilities:Assist with cleaning and servicing guest roomsProvide directions and assistance to...