Guest Experience Specialist

About UsWe are a dynamic and growing company, always on the lookout for talented individuals who share our passion for providing outstanding customer service. Our goal is to create memorable experiences for our guests, and we're looking for someone to join our team as a Guest Service Agent.

Job TitleNight Guest Service AgentLocationAuckland, New ZealandJob TypeFull-timeReports toFront Office ManagerJob SummaryWe are seeking a Night Guest Service Agent to join our team, responsible for overseeing night operations, providing exceptional guest support, and ensuring security and safety.Key ResponsibilitiesThe successful candidate will be...

As a Housekeeping Attendant at IHG Hotels & Resorts, you'll be part of a vibrant housekeeping team dedicated to creating memorable experiences for our guests. Your role will involve ensuring our rooms exceed expectations by upholding the highest standards of cleanliness and comfort, while also maintaining excellent communication with your supervisor,...

Job Summary: This is an exciting opportunity to join our dynamic team as a Guest Services Agent. As a key member of our front desk team, you will play a critical role in delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Provide warm and friendly welcomes to all guestsEnsure accurate and efficient completion of...

Role OverviewThis is an exciting opportunity to join our hospitality team as a Guest Services Agent. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process.You will provide a warm and friendly welcome to all guests, maintain a thorough knowledge of all room...

Join a dynamic team at ahs hospitality nz where innovation meets exceptional service. As a Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.About the RoleServicing of assigned guest rooms and other areas as directed.Completing allocated tasks in the allocated time.Reporting any maintenance...

Your Key Responsibilities• Deliver warm welcomes and farewells with a friendly 'Kia Ora' or 'Haere ra'• Actively contribute to the department's key performance indicators: TripAdvisor, Net Promoter Score, RevMax• Perform all necessary reception tasks including checking guests in and out, cashiering, answering phone calls, attending to guest requests...

**Key Responsibilities**Oversee Front Office and hotel operations to ensure seamless guest experiencesWork closely with the Front Office Manager to identify areas for improvement and implement changesTrain and assess team member development to brand standardsLiaise with hotel departments to meet guest needs and resolve conflictsComplete reporting to track...

Job OverviewThe Guest Relations Manager plays a pivotal role in enhancing the guest experience at Pullman Auckland. This key position requires someone who can build strong relationships with guests, work collaboratively with teams, and drive positive outcomes.Salary and BenefitsThis is a full-time position with a salary of $70,000 per year, plus an array of...

About the PositionThe Guest Services Supervisor will be responsible for leading our Admission and Guest Experiences teams, ensuring every guest has an incredible visit. You will play a key role in delivering engaging talks, coordinating school and group visits, and ensuring our guests leave with magical memories.Responsibilities include:Supervising daily...

Key ResponsibilitiesWe are seeking a skilled Customer Experience Specialist to join our team. Key responsibilities include:Interacting with guests to ensure a great guest experience and assess their needs for customized solutions.Providing technical product education by articulating the value and benefit of our products.Facilitating seamless end-to-end guest...

About YouWe are looking for a results-driven individual with a strong passion for delivering exceptional guest experiences. As a seasoned hospitality professional, you will bring a wealth of knowledge and expertise to our team.Your skills and qualifications will include:A proven track record in managing and motivating a large team.Experience in a 4 or 5-star...

About YouWe are looking for an individual who is a great team player, enjoys working in a busy environment, and has a keen eye for details. As a valuable member of our Housekeeping team, you will be responsible for providing timely, hygienic cleaning and presentation of guest rooms and public areas.You will also be expected to report any health and safety...

About the Role:We are looking for an enthusiastic and motivated individual to join our team as a Guest Services Agent. As a part-time permanent role, you will work a minimum of 20 hours per week, with various shift times including weekends and public holidays.Flexible approach to working varying shifts, including evenings and nightsAbility to work...

Job DescriptionKey ResponsibilitiesDevelop Strong Relationships with Guests: Create personalized and authentic connections with guests from reservation to departure.Liaise with Departments: Collaborate with other departments to ensure seamless guest experiences.Upsell and Cross-Sell: Train Heartists to provide exceptional service and exceed guest...

About the Role">We are seeking an experienced and skilled Lounge Supervisor to join our team at Compass Group New Zealand.The successful candidate will have a proven track record of delivering exceptional service experiences, leading high-performing teams, and maintaining high levels of service standards.Job Description">As a Lounge Supervisor, you will be...

About the Position">We are seeking a highly motivated Hospitality Service Delivery Manager to join our team at Ibis Budget. As a key member of our housekeeping team, you will play a vital role in ensuring our guests have an exceptional stay.">Key Responsibilities">">Assist with allocation of guest rooms to ensure optimal guest satisfaction">Train new hires...

If you're passionate about delivering exceptional customer experiences, we want to hear from you!We're looking for a Customer Experience Specialist who can connect with our guests through excellent service in our cinemas.You'll be part of a dynamic team that's committed to making every visit to HOYTS a memorable one. With a focus on innovation and customer...

Job SummaryWe're looking for a skilled Dining Experience Specialist to join our team at Novotel Auckland Airport. As a key member of our front-of-house team, you'll play a vital role in delivering exceptional dining experiences for our guests.About UsNovotel Auckland Airport is a 4.5-star hotel situated just steps away from the International terminal. Our...

**Welcome to Pullman Auckland**At Pullman Auckland, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. Our team of professionals is dedicated to making every stay truly special.**Your Role**We are seeking a passionate Porter who shares our commitment to excellence. Your main responsibilities will...