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Customer Service Ambassador

1 week ago

Auckland, Auckland, New Zealand The Warehouse Group Full time

Company Overview
The Warehouse Group is a leading retailer in New Zealand, operating under several brands including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. We strive to deliver exceptional customer experiences through our stores and online platforms.

Job Description
We are seeking a motivated individual to join our Shopfloor team as a Customer Service Ambassador. As a valued member of our team, you will be responsible for providing outstanding customer service, ensuring a memorable shopping experience for our customers. You will work collaboratively with your colleagues to maintain a clean and organized store environment, restock shelves, collect trolleys, and assist customers with their queries.

Required Skills and Qualifications
To be successful in this role, you will need:

  • Excellent communication skills to interact with customers and colleagues
  • A positive attitude and strong work ethic to thrive in a fast-paced environment
  • The ability to lift heavy objects, climb ladders, and stand for long periods

Benefits
We offer a range of benefits to our employees, including:

  • A Team Card that provides significant savings at our brands
  • One day of paid leave per year to volunteer and do good in the community
  • Paid birthday leave to celebrate your special day
  • Access to confidential counseling and career progression opportunities