Ambassador of Excellent Customer Experience

6 days ago


Auckland, Auckland, New Zealand Auckland One Rail Part time

Auckland One Rail prides itself on having talented individuals running our trains and managing station platforms in Tāmaki Makaurau.

We're seeking two part-time, fixed-term Customer Service Ambassadors based at Papakura station. This role involves delivering high-quality customer service during the morning rush hour from 6am to 10am, Monday to Friday.

We require someone with strong communication skills, attention to detail, and the ability to work effectively in a team. A professional appearance and demeanor are essential in this role.

This is a fantastic entry-point position offering comprehensive training and uniforms. If you're adaptable and enthusiastic about providing exceptional customer experiences, please consider applying.

Essential Qualifications:
  • Proven experience in a customer-facing environment.
  • Reliable transportation to and from Papakura station.
Benefits Package:
  • Complimentary train travel on Auckland passenger services.
  • Discounted membership to Les Mills Gyms.
  • Dependent train travel discounts available.
  • NZ Railways Trust Membership benefits.


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