IT Program Operations Specialist

2 days ago


Auckland, Auckland, New Zealand Universal Pictures Full time
About the Opportunity
We are excited to announce an opening for an IT Program Operations Specialist at UP Education. As a key member of our operations team, you will play a critical role in supporting the development and maintenance of program-level plans, facilitating communications, and ensuring alignment across IT teams. Your exceptional organizational skills, stakeholder management abilities, and knowledge of resource planning principles will enable you to drive initiatives and ensure alignment with organizational goals.

Key Responsibilities
  • Develop and implement efficient project setup, workflow configuration, and user training processes.
  • Collaborate with finance and project managers to track and manage project costs and budgets.
  • Support the coordination of large-scale programs with multiple stakeholders.
  • Prepare regular reports and deliver insights on progress, risks, and achievements.

About You
We are looking for a highly organized and self-managing professional with proven experience as a Program Coordinator (or Senior Project Coordinator) in IT programs and highly experienced as an admin in Jira. If you have a passion for driving initiatives and ensuring alignment with organizational goals, we encourage you to apply.

Requirements
  • 5+ years of experience in IT program or project coordination in an agile scrum environment, preferably in the education sector.
  • Certification in project management (such as PMI) and/or scrum.
  • Atlassian Jira certification and proven proficiency in Jira administration, including company-managed and team-managed Jira workflows, dashboards, and user training.


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