Digital Operations Specialist

3 days ago


Auckland, Auckland, New Zealand Publicis Groupe Holdings B.V Full time

**About MBM:**

MBM is a leading media agency with a strong presence in New Zealand and Australia. As part of the Publicis Groupe network, we offer a wide range of services including strategy, media planning, and buying, measurement and analytics consulting, search and SEO, social media management, and content strategy and production through our Breakout Room division.

Our solutions are delivered through the intelligent use of data, market-leading tools, and strong service offerings. We have been recognized as one of the top media agencies in New Zealand, winning several awards for our work.

About the Role:

We are seeking a highly skilled Digital Operations Specialist to join our team at MBM. In this key role, you will manage ad operations and biddable platforms, bringing innovative solutions to both clients and the wider team.

You will collaborate closely with the Digital Account Management team to implement best practices in ad operations and self-serve activities to deliver outstanding, measurable outcomes for clients.

Key Responsibilities:

  • Develop proactive client initiatives and collaborate with Digital Account Managers and Implementation Specialists during campaign execution.
  • Support client relationships through active account management, WIP attendance, and follow-up on actions and initiatives.
  • Champion ad server use to track and measure campaign performance.
  • Leverage programmatic media platforms, digital tools, and data to optimise targeting, measurement, and campaign execution.
  • Maintain best practices in campaign and biddable platform management.
  • Take ownership of client campaigns, ensuring implementation and optimisation to deliver optimal results.
  • Provide insightful performance reports and collaborate with leadership to refine processes.
  • Work closely with the Digital Account Management teams and mentor junior team members.
  • Collaborate with senior leadership to define and enhance team processes.

About You:

To be successful in this role, you will need:

  • A minimum of 2 years' experience in ad operations, with 1 year in a programmatic buying capacity.
  • Current certifications in Google Adwords, Google Analytics, Display and Video 360, and Campaign Manager 360.

What We Offer:

As a member of our team, you will have access to a comprehensive wellbeing program, a creative and fun office environment, and opportunities for career mobility and collaboration across our global network.

We value diversity and inclusion and are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.



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