Retail Store Manager

8 hours ago


Auckland, Auckland, New Zealand Tangram Full time
About Smiggle

Smiggle is a leading retail destination for kids’ products, offering a wide range of school, birthday, and leisure items. Our stores provide a fun and engaging environment where customers can explore our products.

The Role

We are currently seeking an experienced Assistant Store Manager to join our team. As a key member of the store management team, you will be responsible for leading a high-performing sales team to achieve sales targets and provide exceptional customer service. You will work closely with the Store Manager to develop and implement strategies to drive sales growth, improve customer satisfaction, and maintain a positive store image.

Key Responsibilities
  • Lead a sales team to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Work closely with the Store Manager to maintain a positive store image and ensure excellent customer experience
  • Monitor and manage store operations, including inventory management, visual merchandising, and stock replenishment
  • Collaborate with other departments to promote cross-selling and upselling opportunities
Requirements

To succeed in this role, you will need:

  • Previous retail management experience, preferably in a fast-paced environment
  • A strong sales focus and ability to drive results-oriented behavior in your team
  • Excellent leadership and coaching skills, with the ability to motivate and develop your team members
  • Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders
  • A passion for delivering exceptional customer service and creating a positive store experience
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • An annual salary of $62,500, based on location and experience
  • Generous 50% staff discounts on all Smiggle products
  • Opportunities for career development and professional growth
  • A fun and supportive work environment, with a team that shares your passion for delivering exceptional customer service
  • Access to our Future Leaders Program, designed to develop and train our future Store Managers

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