Retail Operations Director

1 week ago


Auckland, Auckland, New Zealand Whitcoulls Full time
About Whitcoulls

Whitcoulls is a leading New Zealand retailer with a long history of selling an exciting range of products from books and stationery to gifts, toys, and games.

Job Summary

We are seeking an experienced Retail Operations Director to join our Auckland-based team. This role involves leading and motivating store teams, driving performance across 13 stores in the Auckland, Waikato, and Bay of Plenty regions.

Key Responsibilities
  • Lead and motivate store teams to achieve exceptional results
  • Drive sales performance and deliver exceptional customer experiences
  • Manage all aspects of store operations, including visual merchandising
  • Develop and implement strategies to improve store performance and profitability
Requirements
  • Proven track record of success in a similar multi-site retail role
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced retail environment
  • Passion for delivering excellent customer experiences
What We Offer

We offer a competitive salary, company car, tools of trade, and purchasing privileges across the wider James Pascoe Group. If you have the key attributes and enthusiasm for this role, please apply now.



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