Cloud Support Specialist

3 days ago


Auckland, Auckland, New Zealand Engineeringuk Full time

**About Us**

At Engineeringuk, we're leading the way in cloud computing. Our cutting-edge technology empowers companies and developers worldwide to run their mission-critical applications with ease.

**The Role**

We're seeking a skilled Cloud Support Engineer to join our team. As a 'Cloud Ambassador,' you'll arm our customers with the tools and tactics needed to get the most out of our products and services.

**Key Responsibilities**

  • Apply advanced troubleshooting techniques to provide unique solutions to customer issues
  • Interact with leading engineers worldwide to resolve complex problems
  • Partner with AWS teams to improve support-related processes
  • Drive customer communication during critical events
  • Write technical articles for the developer community

**Requirements**

  • Experience with System Administration and troubleshooting in Linux and/or Windows
  • Understanding of Content Delivery Networks and streaming video standards
  • Knowledge of scripting languages (Bash, Java, Python, Powershell)

**What We Offer**

  • Career development opportunities across the organization
  • Training programs to develop skills required for success


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