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Healthcare Access Specialist

1 week ago

Wellington, Wellington, New Zealand Innovacare Health Full time

**Unlock Your Potential as a Patient Care Coordinator**

Join InnovaCare Health, a leading healthcare organization that is committed to transforming care delivery in value-based settings. As a Patient Care Coordinator, you will play a vital role in ensuring seamless transitions between clinical teams and providing exceptional patient experiences.

This role offers an excellent opportunity to develop your skills in clinical operations, patient access, and communication. You will be responsible for managing the waiting room, communicating with medical staff, and maintaining accurate patient registration.

Key Responsibilities:

  • Welcome patients and visitors upon arrival and manage the waiting room to ensure timely check-in
  • Manage front desk workflow and communicate with medical assistants
  • Collect patient's financial payment responsibility (e.g., co-payments, co-insurance, deductibles)

Requirements:

  • High school diploma or GED equivalent
  • Strong customer service focus
  • Effective written and oral communication skills
  • Knowledge of medical terminology and ICD-10/CPT coding
  • Expertise in electronic health records and computer literacy