Order Processing Specialist

5 days ago


Auckland, Auckland, New Zealand Walter & Wild Full time
Job Overview

We are seeking a highly skilled Customer Services Representative to join our team at our Mangere site. As a key member of our Customer Service team, you will be responsible for processing orders, recording consumer feedback, and collaborating with other teams to ensure excellent customer service and experience.

Key Responsibilities:

  1. Ensure all orders are processed accurately and within the cut-off times
  2. Liaise with Sales team to ensure correct pricing is applied to all orders
  3. Work alongside Freight Providers to achieve the best possible outcome for customers
  4. Record and respond to consumer feedback in a timely manner
  5. Collaborate with Quality Assurance team to ensure accurate responses to consumer feedback

Requirements:

  • Excellent organizational skills and multitasking abilities
  • Experience with Export (ideal)
  • Strong communication and problem-solving skills
  • Proficient in AX and Excel or similar

What We Offer:



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