Technical Support Specialist

7 days ago


Auckland, Auckland, New Zealand BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time
Job Description

The Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system.

The candidate will also be responsible for ensuring customer satisfaction by resolving calls and collaborating with supervisors and managers to maintain consistent operations throughout the IT Support Center.

  • Diagnosing and troubleshooting desktop system, printer and operating problems.
  • Consulting and instructing users on hardware and software questions/issues.
  • Collaborating with other IT Services Data Center and Network Infrastructure teams.
  • Installing, maintaining, and upgrading equipment and its associated infrastructure.


  • Auckland, Auckland, New Zealand Engflow Full time

    About the Role:We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for customers who are software engineers at world's leading tech companies and organizations.Your key responsibilities will include providing well-thought-out and reliable technical direction...


  • Auckland, Auckland, New Zealand Refspecs Full time

    We're seeking a talented Technical Support Specialist to join our team at Refspecs.This role involves providing expert assistance to internal teams and valued customers, with a focus on delivering outstanding support and resolving technical challenges.Key Responsibilities:Internal Support – Assist sales teams and branches with technical expertise, product...


  • Auckland, Auckland, New Zealand Refspecs Full time

    **Company Overview**We are Refspecs, a leading company in the refrigeration industry. Our team is dedicated to providing exceptional support to our internal teams and valued customers.Job Description:As a Technical Support Specialist, you will be responsible for providing expert assistance to our internal teams and external customers. You will investigate...


  • Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our technical team. As a key member of our operations team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers and administrative support to our skilled technicians.Main Responsibilities:Provide phone and email...


  • Auckland, Auckland, New Zealand Pst Full time

    Pst is looking for a Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in delivering exceptional customer support and ensuring that our customers receive the highest level of service.ResponsibilitiesCreate tickets and resolve customer cases in a timely and efficient mannerDeliver comprehensive,...


  • Auckland, Auckland, New Zealand Repco Full time

    Welcome to Repco, where we propel people forward! We are GPC Asia Pacific, one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia.Job DescriptionWe are seeking an Automotive Knowledge Expert to join our team at Repco Greenlane. As a Technical Support Specialist, you will provide...


  • Auckland, Auckland, New Zealand Merchant1948 Full time

    About UsMerchant1948 is a leading New Zealand retailer with over 40 stores across New Zealand and Melbourne, Australia. Our iconic brands deliver exceptional experiences to customers and team members alike.The RoleWe are seeking an IT & Help Desk Support specialist to maintain our technology infrastructure and provide support to stores and the wider team....


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Drive innovation, build relationships with Engineers, Industry Specialists & Clients, providing leading edge fireproofing solutions across NZ.20th January, 2025Are you a driven, technically skilled professional looking to make an impact in the fireproofing industry? We are seeking a Technical Sales Representative based in Auckland who is looking to leverage...


  • Auckland, Auckland, New Zealand Refspecs Full time

    Join a Leading Team in the Refrigeration IndustryAre you a technically minded problem solver with a passion for delivering outstanding support?We're looking for a Technical Support Specialist to join our teamReporting to the Technical Manager, this role is key in providing expert assistance to our internal teams and valued customers.What You'll Do:Internal...


  • Auckland, Auckland, New Zealand Refspecs Full time

    Join a Leading Team in the Refrigeration IndustryAre you a technically minded problem solver with a passion for delivering outstanding support? We're looking for a Technical Support Specialist to join our team Reporting to the Technical Manager, this role is key in providing expert assistance to our internal teams and valued customers.What You'll Do:Internal...

  • Technical Advisor

    6 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Technical Recruitment Solutions LtdRecruitment Consultant at Technical Recruitment SolutionsThe Client: Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and related...

  • Technical Advisor

    7 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Technical Recruitment Solutions LtdRecruitment Consultant at Technical Recruitment SolutionsThe Client: Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and related...

  • Technical Advisor

    6 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Technical Recruitment Solutions Ltd Recruitment Consultant at Technical Recruitment Solutions The Client : Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and...


  • Auckland, Auckland, New Zealand BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

    Job DescriptionThis is a unique opportunity to join BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY as a Technical Support Specialist in Auckland, New Zealand.We are seeking an experienced IT professional to provide desktop and network support to our clients. The successful candidate will be responsible for installing, troubleshooting, and fixing...


  • Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Role OverviewAs a Technical Support Administrator at JDE Peet's, you will play a crucial role in ensuring smooth operations by providing technical assistance to our customers and administrative support to our skilled technicians.Main Responsibilities- Provide phone and email assistance on the technical service support line- Communicate and liaison with...


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    Job Summary:We are seeking an experienced professional to support the development of existing and new lubricant products as a Technical Advisor at Technical Recruitment Solutions Ltd.Key Accountabilities:Support the Senior Technical Manager and General Manager in overseeing the development of existing and new lubricant products.Conduct lubricant surveys to...


  • Auckland, Auckland, New Zealand Propertycompliance Full time

    Role OverviewThis position offers an exciting opportunity to work in a dynamic environment, supporting business customers with their technical queries. The ideal candidate will possess excellent communication skills and the ability to troubleshoot complex technical issues.


  • Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Job Description:We are seeking a skilled Technical Support Administrator to join our team. This role is ideal for individuals with excellent customer service skills and experience in troubleshooting technical issues.About the Role:The successful candidate will be responsible for providing technical assistance to our Out of Home customers, communicating with...


  • Auckland, Auckland, New Zealand Integrated Control Technology Full time

    About Integrated Control TechnologyIntegrated Control Technology is a leading provider of innovative security solutions. We are dedicated to delivering exceptional technical support to our customers, ensuring their complete satisfaction with our products.Job DescriptionAs a Technical Support Representative, you will be responsible for providing superior...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated Regional Sales Specialist to join our team at Scientific & Technical Recruitment. As a key member of our sales team, you will be responsible for driving sales and managing key customer relationships across the North Island.Key Responsibilities:Develop and nurture relationships with existing and new customers...