Technical Support Engineer
2 days ago
Join a Leading Team in the Refrigeration Industry
Are you a technically minded problem solver with a passion for delivering outstanding support? We're looking for a Technical Support Specialist to join our team Reporting to the Technical Manager, this role is key in providing expert assistance to our internal teams and valued customers.
What You'll Do:- Internal Support – Assist sales teams and branches with technical expertise, product training, and troubleshooting.
- Customer Support – Be the go-to technical contact for external customers, resolving product-related queries and issues.
- Problem Solving – Investigate and analyze technical challenges, escalating complex cases when needed.
- Product Training & Demos – Support and deliver training sessions to enhance knowledge and product understanding.
- NZ Refrigeration Trade Certificate (or equivalent, e.g., UK City & Guilds) 2 years' experience.
- Strong problem-solving skills with a keen eye for detail.
- A commercial mindset and ability to work with technical information.
- A collaborative and proactive approach.
- A valid driver's license.
Entry level
Employment typeFull-time
Job functionInformation Technology
IndustriesWholesale
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