Experience Manager

Job DescriptionThis is an exciting opportunity to join our Australasia Customer Experience Team servicing Australian and New Zealand customers. As a Customer Experience Specialist, you will be responsible for retaining customers by managing and exceeding expectations through delivering high-quality services that focus on our customer-centric approach.Role...

About the RoleWe are seeking a talented Marketing Executive to join our team at Westfield Albany. As a key member of our Centre Marketing team, you will play a vital role in delivering exceptional customer experiences and activations that drive engagement and connection with our community.Key Responsibilities:Marketing Strategy Execution: Collaborate with...

About This OpportunityGentrack is seeking a highly experienced Service Delivery Manager to lead our Managed Services team. As a key member of our global organization, you'll be responsible for delivering exceptional customer service and exceeding contractual SLAs for a portfolio of customers.You'll bring your extensive experience in operations or customer...

About UsHarbour Hospice is a leading provider of care and support to people across the North Shore, Hibiscus Coast, and Warkworth/Wellsford regions.We pride ourselves on delivering high-quality care to our patients and their families, and we are now seeking an experienced retail professional to join our team as Assistant Retail Manager.In this role, you will...

About the JobThis is a truly exciting time to join GenTrack as we continue to grow and expand our global presence. As a Service Delivery Manager, you will play a critical role in shaping our Managed Services team and contributing to our mission of helping utilities businesses thrive in a changing world.You will be an expert in the way our Managed Service...

**About Us**Suntory Oceania is a leading beverage company in the region, offering a diverse portfolio of over 40 brands, including Jim Beam, Maker's Mark Bourbon, and Suntory BOSS Coffee. Our mission is to craft exceptional beverage moments for our customers, and we're looking for a talented Customer Experience Officer to join our team.**Job Description**The...

Bendon Group: Empowering Women Through Personalized ServiceOur MissionWe aim to transform lives and empower women by providing exceptional customer experiences. Our commitment to inclusivity, diversity, and personalized service sets us apart in the industry.The Assistant Store Manager RoleWe're seeking a passionate individual who shares our values and is...

About the RoleWe're seeking a highly skilled Senior Digital Project Manager to join our team in Wellington or Auckland. As a proactive project manager, you'll thrive on delivering high-quality digital projects, keeping everything on track and collaborating with a cross-functional team of creatives and technologists.Your Key ResponsibilitiesManage digital...

**Company Overview**Scouts Aotearoa is a national scouting association and registered charity supporting over 11,000 young people in New Zealand each year, aged 5 to 26, from diverse backgrounds.Our mission is to empower young people to build confidence and create positive change in their communities through new adventures, outdoor experiences, and...

About the RoleWe are seeking a highly organised and customer-focused professional to manage and fulfil bookings for our exciting experiences.This is a permanent full-time position of 40 hours per week, Monday to Friday with some weekends and public holidays required from time to time. The position reports directly to the Venue Operations and Events...

About Your Getaway DestinationsWe are a dynamic company committed to delivering exceptional travel experiences.Job RoleThe Destination Experience Manager will be responsible for facilitating travel arrangements, providing excellent client communication, and ensuring seamless booking processes.Key Responsibilities:Coordinate travel bookings, managing multiple...

Our organisation is seeking an Employee Experience Manager to join our team. In this role, you will be responsible for designing and implementing initiatives that enhance the overall employee experience.About UsWe are a leading organisation in New Zealand, known for our commitment to excellence and our passion for delivering high-quality services. Our team...

At Merlin Entertainments, we are seeking a seasoned professional to lead our Guest Experience team as a key member of our management team. This role is focused on delivering exceptional guest experiences across all areas of our attraction, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to...

**The Opportunity**We're looking for a Digital Customer Executive to drive exceptional digital experiences and customer engagement.About the Role:Manage NZME's digital customer journey strategy to acquire, engage, and retain customers.Design and implement data-driven campaigns across digital platforms.Your Key Responsibilities:Acquisition and Conversion...

Role Overview:We are seeking an experienced Workplace Community Coordinator to be the next face of Fidelity Life. This critical role involves managing the front desk, coordinating meetings and events, and helping maintain a positive and vibrant office culture. You will be the first point of contact for many visitors and employees, making this role key to...

**Job Summary:**We are seeking an experienced Visual Merchandising professional to lead our store teams in Albany store and deliver exceptional customer experiences through high-quality visual displays and store layouts.As a successful candidate, you will have a proven track record of driving sales growth and enhancing customer engagement through effective...

Job DescriptionWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Auckland Council. In this role, you will lead day-to-day operations of your team, including performance management, personal development, and training.You will work closely with our Team Leader Customer Support to develop and implement strategies to...

Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

About UsWe pride ourselves on being a leader in strata titled accommodation management with numerous hotels, resorts and residential apartment buildings throughout Australia and New Zealand. Our people drive the success of our business, so we invest in their skills to allow them to grow and progress through their career.Job DescriptionThe Guest Service Agent...

Lion New Zealand is a dynamic company that values innovation, diversity, equity, and inclusion. Our Service Excellence Team is dedicated to providing exceptional experiences for our customers and consumers, and we are seeking a talented individual to join our team as a Service Excellence Executive.This role involves managing service interactions across...