Customer Experience Director
5 days ago
- Results-Driven: Support the store in achieving sales goals and KPIs while maintaining profitability.
- Customer-Centric: Ensure every customer leaves feeling valued and excited about their purchase.
- Talent Development: Assist in training and coaching team members to optimize their skills and contribute to the store's success.
We're looking for a dynamic individual who thrives in a fast-paced environment, has a passion for sports, and is ready to push boundaries to achieve sales and profitability goals.
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Customer Experience Director
7 days ago
Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full time**Job Summary:**Mitre 10 Wellington Central is seeking a Customer Experience Director to lead our retail floor and drive sales growth. As a key member of our store leadership team, you will report directly to the Managing Director and play a vital role in shaping the future of our business.About the Role:We are looking for a highly skilled and motivated...
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Customer Experience Director
3 days ago
Wellington, Wellington, New Zealand Snapper Services Limited Full timeWe're seeking a Customer Experience Director who will champion the product vision, build customer stories, and maintain metrics and dashboards that track progress towards achieving goals. The successful candidate will have a proven track record of engagement with engineers, designers, and company leaders, as well as a demonstrated ability to collaborate and...
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Exceptional Customer Experience Director
5 days ago
Wellington, Wellington, New Zealand Silverbear Ltd. Full timeWe are seeking a strategic thinker to lead our customer support team and drive exceptional customer experiences. As a Exceptional Customer Experience Director, you will be responsible for managing day-to-day support operations, mentoring team members, and ensuring customer issues are resolved efficiently.The ideal candidate will have a minimum of 3 years of...
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Customer Experience Director
2 days ago
Wellington, Wellington, New Zealand Star Group Full timeBenefitsWe offer a competitive salary and benefits package, including opportunities for career growth and development. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences. If you are passionate about hospitality, event planning, and making every night one to remember, we would love to hear from you.OthersIn...
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Wellington, Wellington, New Zealand New Zealand Government Full timeACC's vision is to create a thriving Aotearoa, where all people and their communities can live lives they value.We are looking for a Senior Solutions Architect to join our team and contribute to our journey towards a customer-centric omni-channel experience.This key architecture role will involve working across Product Teams and stakeholders, articulating...
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Experience Director
5 days ago
Wellington, Wellington, New Zealand FMG (Farmers Mutual Group) Full timeAbout the OpportunityWe are looking for a highly skilled and experienced individual to join our team as an Experience Director - Client Journey. In this role, you will be responsible for developing and driving our client experience strategy, ensuring a consistent and positive experience for our clients.Key AccountabilitiesDevelop and implement a...
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Experience Director
4 days ago
Wellington, Wellington, New Zealand Xero Full time**Our Vision**We envision a world where small businesses can focus on what matters most - growing their business and creating value for their customers, employees, and community. We believe that by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps, we can help small businesses achieve...
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Fitness Director
5 days ago
Wellington, Wellington, New Zealand Retrofitness, LLC Full timeRetrofitness, LLC is seeking a Fitness Director to lead our team of professionals in providing exceptional service to our members.Job OverviewThe Fitness Director will be responsible for ensuring that our facilities and services meet the highest standards, while also motivating and managing our team to achieve their full potential.Key...
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Store Performance Director
5 hours ago
Wellington, Wellington, New Zealand Nike Full timeStore Performance DirectorWe are seeking a highly motivated and experienced professional to lead our store performance efforts as a Store Performance Director. In this role, you will be responsible for developing and implementing strategies to drive sales growth, improve operational efficiency, and enhance the customer experience.Key Responsibilities:Develop...
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Customer Experience Manager
6 days ago
Wellington, Wellington, New Zealand Accident Compensation Corporation Full timeJob Title: Customer Experience ManagerWe are looking for an experienced Customer Experience Manager to join our team. As a key member of our customer experience team, you will be responsible for ensuring that our customers have a seamless and cohesive experience across all our digital channels and products.Key Responsibilities:Develop and execute customer...
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Customer Experience Lead
5 days ago
Wellington, Wellington, New Zealand FMG (Farmers Mutual Group) Full timeAbout UsFMG is New Zealand's leading rural insurer, providing risk advice and insurance solutions for farmers, growers, commercial businesses, the lifestyle sector, and domestic clients. We are a 100% New Zealand owned and operated mutual organisation, reinvesting all profits back into the business to keep premiums low and ensure the future sustainability of...
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Customer Experience Specialist
19 hours ago
Wellington, Wellington, New Zealand Anz Full timeRole OverviewAs a Banking Consultant, you will have the opportunity to: • Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions. • Be part of a collaborative team and act as a role model and peer coach...
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Strategic Director
5 days ago
Wellington, Wellington, New Zealand Tangram Full timeAbout the RoleThe Tangram is seeking a highly skilled Associate Director to lead our Strategy and Reporting team.As Associate Director, you will be responsible for ensuring the university's compliance with government policy and funding requirements. This will involve planning and institutional information reporting, as well as overseeing strategic...
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Customer Experience Professional
23 hours ago
Wellington, Wellington, New Zealand Xero Full timeAbout the TeamXero's Customer Experience Team sits at the heart of our purpose, providing award-winning support to Xero users. Our global team is made up of knowledgeable humans who work together with Xero's product suite to provide exceptional customer service. We're a collaborative team, known for being empathetic and curious problem solvers, who add value...
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Customer Experience Leader
2 days ago
Wellington, Wellington, New Zealand NZ Transport Agency Waka Kotahi Full timeAbout the RoleWe are seeking an experienced customer focused change manager to help us refine and develop the holistic interventions that support customers transition. This will focus on the behaviour change needed as we introduce the New Zealand public transport users to our new national ticketing solution.Working with a multidisciplinary team, this role...
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Executive Director
4 days ago
Wellington, Wellington, New Zealand Star Group Full timeA 100-year-old community institution, Star Group's restaurant and events venue in Wellington offers a unique experience for all. Whether unwinding or hosting a party, this garden bar provides a versatile setting.We're seeking an experienced Executive Director to lead our team. A proven leader with a knack for mentorship and driving results, you'll have a...
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Customer Experience Expert
5 days ago
Wellington, Wellington, New Zealand Apex Group Ltd Full timeApex Group Ltd is a leading independent UCITS management company and AIFM. Our clients are established blue-chip companies with strong market presence.Job SummaryWe invest in our people, enabling them to develop their skills and build on their experience. As a member of the InvestNow team, this role is to provide onboarding, transactional, and customer...
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Customer Experience Manager
2 days ago
Wellington, Wellington, New Zealand Inchcape Australasia Full timeWe're looking for a Customer Experience Manager to join our Sales team at the KGM & LDV dealership in Wellington.In this role, you'll be responsible for leading our team of sales professionals and ensuring that every customer has an exceptional experience.To succeed in this role, you'll need:Proven leadership experience in sales roles.Excellent communication...
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Customer Experience Expert
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeOur Store EnvironmentNoel Leeming stores are dynamic environments where our team of Passionate Experts work together to deliver an outstanding customer experience. We offer a wide range of products, and our staff are trained to provide expert support and advice to customers.Your Role as a Sales ConsultantYou will be responsible for selling a variety of tech...
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Store Experience Director
7 days ago
Wellington, Wellington, New Zealand Nike Full timeAs a Creative Operations Manager at Nike, you will be responsible for planning and executing events, activations, and promotions that engage customers and drive sales. You will work closely with external partners and agencies to design, produce, and execute event concepts that meet our brand standards.About the Role:This is a unique opportunity to lead a...