Architecture Director for Customer Experience

4 days ago


Wellington, Wellington, New Zealand New Zealand Government Full time

ACC's vision is to create a thriving Aotearoa, where all people and their communities can live lives they value.

We are looking for a Senior Solutions Architect to join our team and contribute to our journey towards a customer-centric omni-channel experience.

This key architecture role will involve working across Product Teams and stakeholders, articulating solutions required to meet ACC goals. The successful candidate will have a strong understanding of customer touchpoints and the application of technologies to improve business outcomes.

About the Role
  • Design and implement integrated customer-centric end-to-end solutions.
  • Collaborate with a wide range of stakeholders to bring together diverse points of view.
  • Familiarity with SAFe principles and agile architecture.
  • Strong interpersonal, communication, and conflict resolution skills.

The appointing salary range for this role is approximately $160,000 - $180,000, depending on skills and experience and internal relativities. ACC also offers 9% superannuation on top of base salary.

We encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is essential to us that people are free to be themselves at work.

We offer a supportive, industry-leading architecture community of practice with an open team culture that values your perspective, time, and wellbeing. Development pathways within architecture and the wider business include training for SAFe and relevant technologies plus certification pathways for our core platforms.



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