Windows OS Troubleshooter
5 days ago
**IT Infrastructure Support Role**
EIL Global IT Solutions and Services Pvt Ltd is a leading provider of IT infrastructure support services across Asia Pacific and EMEA regions. We are seeking a skilled Mid-Level Desktop Support Engineer to join our team in New Zealand.
**Job Overview**
This part-time, contract, or freelance role involves providing technical support and maintenance for desktop systems, software, and hardware. You will work closely with our clients to ensure seamless IT operations and troubleshoot technical issues related to Windows operating systems and software applications.
**Key Responsibilities**
- Technical support and maintenance for desktop systems, software, and hardware.
- Active Directory management, including user account creation, permissions management, and group policy administration.
- Microsoft Office Suite support, addressing user queries and technical issues effectively.
- Remote desktop tool utilization to deliver fast resolution times to end-user reported issues and requests.
**Requirements**
- Proficient in Windows OS troubleshooting, capable of resolving user and software related issues with minimal supervision.
- Experience with Active Directory management and Microsoft Office Suite support.
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