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System Administrator

1 week ago

Auckland, Auckland, New Zealand The Wonderful Company Full time

Technical Support Specialist
Neptune Pacific Direct Line (NPDL) is seeking a highly skilled Technical Support Specialist to join its IT team. As a key member of the team, you will be responsible for providing expert technical support and ensuring the smooth operation of our systems.

About the Job
We are looking for a talented individual with a strong technical background and excellent problem-solving skills. With 2-5 years of experience in IT support, you will have a proven track record of troubleshooting complex technical issues and delivering high-quality solutions.

Your Key Responsibilities
As a Technical Support Specialist, your primary responsibilities will include:

  • Troubleshooting hardware and software issues, including OS problems, driver conflicts, and system crashes.
  • Configuring and optimizing network settings, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
  • Managing Active Directory, user accounts, group policies, and authentication security.
  • Deploying and managing OS images with Windows Deployment Services, SCCM, and Intune.
  • Providing expert support across Windows, macOS, and Linux environments.

About Our Company Culture
The Wonderful Company is a global leader in the food, beverage, and agriculture industries. We prioritize employee well-being and provide opportunities for growth and development. Our dynamic and challenging work environment fosters innovation, quality, and customer satisfaction. Join our team and become part of a company that values its employees and strives for excellence in everything we do.

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