Railway Customer Experience Specialist
5 days ago
Auckland One Rail is committed to providing an exceptional experience for our customers. As a Customer Service Ambassador, you will play a vital role in achieving this goal, working closely with our station teams to ensure that every passenger feels valued and supported.
Key Skills and Qualities- Exceptional communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
- Strong problem-solving skills, with the ability to think critically and creatively in response to complex situations.
- Ability to work independently, prioritizing tasks and managing time effectively in a fast-paced environment.
- A comprehensive training program, equipping you with the skills and knowledge necessary to excel in your role.
- Ongoing support and development opportunities, helping you to grow and succeed within our organization.
- A competitive salary and benefits package, recognizing your value and contributions to our team.
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Railway Systems Specialist
15 hours ago
Auckland, Auckland, New Zealand Different Technologies Pty Ltd. Full timeAbout Different Technologies Pty Ltd.The City Rail Link (CRL) Project is a transformative initiative for Auckland and New Zealand's largest transport infrastructure project to date. The CRL comprises a 3.45km twin tunnel, redefining Waitemata Station at Britomart, creating new stations at Te Waihorotiu and Karanga-a-Hape, and reconnecting the network at...
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Railway Operations Manager
1 day ago
Auckland, Auckland, New Zealand Raillynews Full timeAbout This RoleRaillynews is currently seeking a skilled Railway Operations Manager to join our team. As a key member of our operations department, you will be responsible for managing the day-to-day activities of our railway operations team.Key ResponsibilitiesOverseeing the scheduling and dispatching of trainsEnsuring compliance with regulatory...
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Railway Asset Specialist
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Auckland, Auckland, New Zealand Different Technologies Pty Ltd. Full timeAbout the RoleThe Maintenance Readiness Engineer will ensure railway assets are operational and maintainable before PC, collaborating with construction, T&C teams, subcontractors, and asset owners to prepare maintenance documentation, asset data, and operational procedures.This is a fixed-term contract opportunity.Key ResponsibilitiesDeliver final Operation...
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Railway Logistics Manager
3 days ago
Auckland, Auckland, New Zealand Kiwirail Freight Full timeKiwiRail Freight owns and operates the Cook Strait ferry service, Interislander, and offers tourism experiences through our Great Journeys New Zealand brand. As a Railway Logistics Manager, you will be responsible for managing the logistics of these services, ensuring they run smoothly and efficiently.You will work closely with our operations team to develop...
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Railway Customer Service Representative
6 days ago
Auckland, Auckland, New Zealand Auckland One Rail Part timeAuckland One Rail prioritizes its people, and we're proud to have them running our trains and managing station platforms in Tāmaki Makaurau. We're expanding as we work towards the opening of the City Rail Link (CRL).We're looking for two part-time, fixed-term Customer Service Ambassadors based at Papakura station. You'll work 6am to 10am, Monday to Friday,...
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Railway Operations Coordinator Specialist
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Auckland, Auckland, New Zealand Different Technologies Pty Ltd. Full timeAbout the City Rail Link Project: The City Rail Link is a transformative project for Auckland and New Zealand's largest transport infrastructure project. It involves constructing 3.45km twin tunnels, creating two new stations at Te Waihorotiu and Karanga-a-Hape, and reconnecting to the network at Maungawhau Station.The Link Alliance, a consortium of local...
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Railway Infrastructure Specialist
5 days ago
Auckland, Auckland, New Zealand Kiwirail Full timeAbout UsKiwiRail is a leading transportation company connecting New Zealanders sustainably. Our mission is to ensure vital freight and passenger services run smoothly, while powering economic growth and community well-being. We foster a diverse, inclusive, and supportive workplace that empowers everyone to contribute their best.About the RoleAs a Trainee...
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Auckland, Auckland, New Zealand Raillynews Full timeAbout UsTcdd Tasimacilik is a leading provider of transportation services, committed to delivering high-quality solutions to our customers. Our team of experts works tirelessly to ensure that our services meet the highest standards of excellence.Job DescriptionWe are seeking skilled workers to join our team in various railway positions. The selected...
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Railway Infrastructure Maintenance Manager
5 days ago
Auckland, Auckland, New Zealand Tangram Full timeJob SummaryWe are seeking a skilled Railway Infrastructure Maintenance Manager to join our team. As a key member of our organization, you will be responsible for leading a team in maintaining and repairing railway structures.About the RoleSupervise and participate in maintenance and repair of railway structuresEnsure work is planned and executed...
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Auckland, Auckland, New Zealand Raillynews Full timeJob SummaryTcdd Tasimacilik is seeking skilled professionals to fill various roles in our railway operations department. The ideal candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving skills, and the ability to work independently.Key ResponsibilitiesThe selected candidate will be responsible...
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Ambassador of Excellent Customer Experience
6 days ago
Auckland, Auckland, New Zealand Auckland One Rail Part timeAuckland One Rail prides itself on having talented individuals running our trains and managing station platforms in Tāmaki Makaurau.We're seeking two part-time, fixed-term Customer Service Ambassadors based at Papakura station. This role involves delivering high-quality customer service during the morning rush hour from 6am to 10am, Monday to Friday.We...
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Senior Railway Structure Supervisor
5 days ago
Auckland, Auckland, New Zealand Kiwirail Freight Full timeAt KiwiRail Freight, we're seeking a dedicated and experienced professional to lead our structures team. As a Senior Railway Structure Supervisor, you'll play a critical role in maintaining the safety and integrity of our rail infrastructure.The ideal candidate will have a solid background in civil maintenance, drainage, and culvert cleaning and replacement,...
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Customer Experience Specialist
6 days ago
Auckland, Auckland, New Zealand Inter IKEA Systems B.V. Full timeWe are looking for a Customer Experience Specialist to join our team at Inter IKEA Systems B.V. The ideal candidate will have a passion for delivering exceptional customer service and be skilled in building strong relationships with customers.This role is responsible for handling complex customer inquiries, providing solutions to resolve issues, and working...
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Customer Experience Specialist
5 days ago
Auckland, Auckland, New Zealand Asb Bank Full time**Company Overview**We are ASB Bank, a leading financial institution dedicated to delivering exceptional service to our customers. At the heart of everything we do is the customer, and we're committed to improving their outcomes.We're seeking a highly skilled Customer Specialist to join our team, providing our customers with an unbeatable experience and...
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Ambassador for Excellent Customer Experience
5 days ago
Auckland, Auckland, New Zealand Auckland One Rail Part timeAbout Auckland One RailWe're proud to employ many of the people you see running trains and on the station platforms in Tamaki Makaurau. As we work towards the opening of the City Rail Link (CRL), we're expanding our team and looking for two Customer Service Ambassadors on a part-time, fixed term basis.Job SummaryWe're seeking a Customer Service Ambassador...
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Customer Experience Specialist
7 days ago
Auckland, Auckland, New Zealand ASB Bank Full timeWe're seeking a talented individual to join our team as a Customer Specialist in our Albany office.This office-based role involves being a key point of contact for customers regarding their home loan lending or forwarding enquiries to relevant specialists or appropriate channels.About the RoleYou will be dealing with a variety of queries and requests from...
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Customer Experience Specialist
4 days ago
Auckland, Auckland, New Zealand Tomra Full timeAbout Our TeamWe are a dynamic team of professionals who share a passion for innovation and customer satisfaction. Our goal is to develop and implement cutting-edge solutions that meet the needs of our customers and drive business success.Job SummaryThe Customer Experience Specialist is a critical role that requires strong technical expertise, excellent...
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Customer Experience Specialist
7 days ago
Auckland, Auckland, New Zealand Merchant1948 Full timeAre you passionate about creating unforgettable customer experiences? Do you have a keen eye for detail and a love for connecting with people?We're looking for a Customer Experience Specialist to join our team at our Albany store. As a key member of our sales team, you'll be responsible for:• Crafting personalized experiences for customers and exceeding...
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Customer Experience Specialist
3 hours ago
Auckland, Auckland, New Zealand SeaLink NZ Full timeAbout Us:At SeaLink NZ, we believe in connection and teamwork. Our people come from different backgrounds, but we're united by a shared goal: to deliver exceptional customer experiences.We're looking for a skilled CUSTOMER EXPERIENCE SPECIALIST to lead our Customer Care Team. As a key member of our operations team, you'll be responsible for implementing and...
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Customer Experience Specialist
11 hours ago
Auckland, Auckland, New Zealand Tank Juice Full timeAbout UsTANK Juice is a leading brand in New Zealand, dedicated to helping people live healthier lifestyles. Our menu features a variety of delicious and nutritious options, from smoothies to salads and wraps.We're committed to providing an exceptional customer experience and fostering a positive work environment that encourages growth and teamwork.About the...