Railway Customer Experience Specialist

5 days ago


Auckland, Auckland, New Zealand Auckland One Rail Part time
Role Overview

Auckland One Rail is committed to providing an exceptional experience for our customers. As a Customer Service Ambassador, you will play a vital role in achieving this goal, working closely with our station teams to ensure that every passenger feels valued and supported.

Key Skills and Qualities
  • Exceptional communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
  • Strong problem-solving skills, with the ability to think critically and creatively in response to complex situations.
  • Ability to work independently, prioritizing tasks and managing time effectively in a fast-paced environment.
What We Offer
  • A comprehensive training program, equipping you with the skills and knowledge necessary to excel in your role.
  • Ongoing support and development opportunities, helping you to grow and succeed within our organization.
  • A competitive salary and benefits package, recognizing your value and contributions to our team.


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