Customer Experience Specialist

5 days ago


Auckland, Auckland, New Zealand Tomra Full time

About Our Team

We are a dynamic team of professionals who share a passion for innovation and customer satisfaction. Our goal is to develop and implement cutting-edge solutions that meet the needs of our customers and drive business success.

Job Summary

The Customer Experience Specialist is a critical role that requires strong technical expertise, excellent communication skills, and a customer-centric approach. The successful candidate will be responsible for developing and implementing solutions that enhance the overall customer experience.

Main Responsibilities

Development of technical solutions to improve customer satisfactionImplementation and validation of applications and machinesCollaboration with cross-functional teams

Requirements

Rlevant tertiary degree or diploma in a technical or engineering fieldExperience in product management, project management, or product developmentExcellent verbal and written communication skillsDemonstrated technical skills in mechanical, electrical/electronics, software, networking, and controls

  • Auckland, Auckland, New Zealand Inter IKEA Systems B.V. Full time

    We are looking for a Customer Experience Specialist to join our team at Inter IKEA Systems B.V. The ideal candidate will have a passion for delivering exceptional customer service and be skilled in building strong relationships with customers.This role is responsible for handling complex customer inquiries, providing solutions to resolve issues, and working...


  • Auckland, Auckland, New Zealand Asb Bank Full time

    **Company Overview**We are ASB Bank, a leading financial institution dedicated to delivering exceptional service to our customers. At the heart of everything we do is the customer, and we're committed to improving their outcomes.We're seeking a highly skilled Customer Specialist to join our team, providing our customers with an unbeatable experience and...


  • Auckland, Auckland, New Zealand SeaLink NZ Full time

    About Us:At SeaLink NZ, we believe in connection and teamwork. Our people come from different backgrounds, but we're united by a shared goal: to deliver exceptional customer experiences.We're looking for a skilled CUSTOMER EXPERIENCE SPECIALIST to lead our Customer Care Team. As a key member of our operations team, you'll be responsible for implementing and...


  • Auckland, Auckland, New Zealand Tank Juice Full time

    About UsTANK Juice is a leading brand in New Zealand, dedicated to helping people live healthier lifestyles. Our menu features a variety of delicious and nutritious options, from smoothies to salads and wraps.We're committed to providing an exceptional customer experience and fostering a positive work environment that encourages growth and teamwork.About the...


  • Auckland, Auckland, New Zealand Xero Full time

    Company OverviewXero is a leading provider of cloud-based accounting software, dedicated to helping small businesses and accountants achieve their goals. We're passionate about empowering our customers with the tools they need to succeed.Job DescriptionWe're seeking an experienced Customer Experience Specialist to join our team. As a key member of our...


  • Auckland, Auckland, New Zealand Timezone Australia Full time

    About Zone BowlingZone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. We are part of The Entertainment and Education Group (TEEG), one of the world's largest entertainment brands, including Kingpin and Timezone across Australia and NZ.We have over 90 venues and almost 4500 team...


  • Auckland, Auckland, New Zealand Mitre 10 Full time

    Role OverviewMitre 10 MEGA Glenfield is looking for a Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer service and ensuring our customers have an enjoyable shopping experience.Your Key ResponsibilitiesEngage with customers and provide product information and...


  • Auckland, Auckland, New Zealand IKEA Full time

    At IKEA, we're looking for a dedicated Customer Experience Expert to join our team. As a Resolutions Specialist II, you'll play a crucial role in delivering exceptional customer experiences by providing world-class support and resolving complex issues.The ideal candidate will have excellent communication skills, be passionate about understanding the customer...


  • Auckland, Auckland, New Zealand Citycare Water Full time

    We are seeking a highly skilled Sales and Customer Experience Specialist to join our team at Citycare Water. In this role, you will be responsible for delivering exceptional customer experiences, processing sales efficiently, and contributing to a positive store environment.The ideal candidate will possess excellent communication skills, be able to work...


  • Auckland, Auckland, New Zealand Cirtex Full time

    Customer Experience Trade Desk SpecialistAbout the CompanyCirtex prides itself on its culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients.Job DescriptionThis is a unique opportunity to join our dynamic Customer Experience...


  • Auckland, Auckland, New Zealand Xero Full time

    Job OverviewXero is a cloud-based accounting software designed to help small businesses manage their finances efficiently. We are seeking an experienced Customer Experience Specialist to join our team, providing exceptional support and guidance to our customers.About the RoleAs a Customer Experience Specialist, you will be responsible for delivering...


  • Auckland, Auckland, New Zealand Westpac Group Full time

    Job DescriptionAs a Personal Banking Advisor, you will play a key role in delivering exceptional customer experiences, building long-term relationships, and providing personalized banking solutions.You will work closely with customers to understand their financial needs, offer tailored advice, and refer them to specialist teams when required.Your focus will...


  • Auckland, Auckland, New Zealand Xplor Full time

    About XplorXplor believes that helping people make the most of each day is the most rewarding way to spend ours. This role is hired under Debitsuccess Ltd, an entity of Xplor Technologies (Xplor). We are one of the largest full-service direct debit management services in APAC.Debitsuccess delivers premier experience across e-commerce services for a wide...


  • Auckland, Auckland, New Zealand Xero Full time

    About UsXero is a cloud-based accounting software company that helps small businesses manage their finances. Our team is passionate about delivering exceptional customer experiences, and we're looking for a skilled Customer Experience Specialist to join our award-winning Customer Experience Team.As a Customer Experience Specialist, you'll work closely with...


  • Auckland, Auckland, New Zealand Card Factory Full time

    About Us: Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts. We have over one thousand stores across the UK and Ireland, and our mission is to provide our customers with a wide range of high-quality products at affordable prices, while also delivering exceptional customer service.We are committed to providing a positive...


  • Auckland, Auckland, New Zealand Xero Full time

    About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...


  • Auckland, Auckland, New Zealand The Warehouse Group Full time

    About the RoleWe are seeking a superstar to join our Entertainment department, dedicated to delivering exceptional customer experiences. This involves assisting customers with their entertainment needs, whether it's setting up an ultimate gaming setup or introducing them to new technology.As a key member of our team, you will thrive in a fast-paced...


  • Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    Job Description:We are seeking a skilled Customer Relations Specialist to join our team. As a key member of our CS group, you will play a vital role in delivering exceptional customer service and support.Your primary responsibilities will include:Providing timely and effective resolution to customer inquiries and issues, ensuring their needs are met with the...


  • Auckland, Auckland, New Zealand adidas Full time

    Advanced Retail Professional (3IC) - Manawa BayWe are seeking a talented Advanced Retail Professional (3IC) to join our team at our Factory Outlet in Manawa Bay.adidas is a global leader in the sports industry, driven by a passion for innovation and a commitment to delivering exceptional customer experiences.This role involves working closely with the Store...


  • Auckland, Auckland, New Zealand Torpedo7 Fitness Ltd Full time

    Main ResponsibilitiesAs a Sales Assistant, you will be responsible for:Providing exceptional customer experiences by connecting with customers, answering questions, and resolving inquiries promptly.Maintaining smooth store operations through accurate transaction processing, inventory management, and eye-catching product displays.Collaborating with colleagues...