Railway Customer Service Representative

2 days ago


Auckland, Auckland, New Zealand Auckland One Rail Part time

Auckland One Rail prioritizes its people, and we're proud to have them running our trains and managing station platforms in Tāmaki Makaurau. We're expanding as we work towards the opening of the City Rail Link (CRL).

We're looking for two part-time, fixed-term Customer Service Ambassadors based at Papakura station. You'll work 6am to 10am, Monday to Friday, focusing on delivering quality customer service during the morning rush hour.

To succeed, you must be a friendly and detail-oriented team player with strong communication skills. You should thrive under pressure and maintain a professional appearance and demeanor.

As an entry-level position, this role offers a chance to learn the ropes in a fast-paced environment. We provide full paid training and uniforms.

If you live in Papakura or nearby areas, have customer service experience, confidence, and adaptability, please apply.

Minimum Requirements:
  • Experience in a customer-facing role in a fast-paced environment.
  • Ability to commute to Papakura station.
Benefits:
  • Complimentary train travel on Auckland passenger trains.
  • Discounted Les Mills Gym membership.
  • Nominate dependents for train travel discounts.
  • NZ Railways Trust Membership benefits.


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