Customer Experience Senior Manager

**Our Growth Engine**Nokia's growth engine creates value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.As a Senior Program Manager - Customer Experience, you will lead cross-functional customer projects from initiation to completion, ensuring delivery within...

Senior Customer Relations PositionSkyCity Auckland is a leading entertainment destination in the heart of Auckland's CBD. We are seeking an experienced and dynamic Senior Customer Relations professional to lead and elevate the VIP gaming experience.This role focuses on building and maintaining strong relationships with high-value players, driving engagement,...

Rentokil Initial is seeking a dynamic and experienced Head of Customer Experience to lead our customer service function in New Zealand and Fiji. This senior leadership role is responsible for driving the strategic direction, operations, and performance of our customer service team, ensuring exceptional customer experiences across all channels.Key...

**Company Overview**Xero is a cloud-based accounting software company that helps small businesses manage their finances. We're committed to providing exceptional customer experiences and supporting our users with 24/7 support.**Job Description**Lead a Team of Customer Experience Specialists: As a Customer Experience People Lead, you'll be responsible for...

Company OverviewRoman Health Pharmacy LLC is a forward-thinking healthcare organization dedicated to transforming patient care and experiences. Our company culture emphasizes innovation, collaboration, and a passion for delivering exceptional service.Job DescriptionWe are seeking an experienced Senior Customer Experience Team Lead to lead our Global CX team....

Company OverviewJACOBS DOUWE EGBERTS is a leading coffee company that prides itself on delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Services Manager to lead our Supply Chain team in Auckland. The successful candidate will be responsible for leading and supporting a team of 5 Customer Relations...

About the OpportunityWe are seeking an experienced leader to join our team as a Customer Experience Manager. In this role, you will oversee the seamless operation of our customer service team while collaborating across departments - finance, sales, chemists, and transport.">Collaborate closely with departments to deliver timely, quality customer...

Join our team at Musterrecruit as a Service Advisor in Central Auckland! We're seeking a highly skilled professional to deliver exceptional customer experiences and ensure the success of our portfolio.We're looking for an experienced Service Advisor with a strong background in aftersales practices, excellent communication skills, and the ability to manage...

Job SummaryTalent is seeking an experienced Customer Experience Manager to lead the design and maintenance of our product delivery roadmap. The successful candidate will collaborate with cross-functional teams to roll out Salesforce to all business units and manage vendor relationships. You will engage with stakeholders to understand current practices and...

Job Description:We are seeking a Customer Experience Manager who can deliver integrated, data-driven marketing campaigns to drive engagement, retention and generate measurable results. The ideal candidate will have experience in blending analytical thinking with creativity and strong communication skills to translate complex data insights into impactful...

Required Skills and QualificationsWe are seeking an experienced Office Administrator with a passion for delivering exceptional customer service and organisational skills. The successful candidate will have:Previous experience in an administrative/co-ordination/office support or concierge type role.Proficiency with the Microsoft Office suite, including Word,...

Join Cisco's Customer Experience (CX) team and be a part of an exciting transformationWe're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions.As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services.You will help customers maximize...

About Ormiston Senior CollegeOrmiston Senior College is a Y11–13 school with a strong focus on student agency, cultural inclusivity, and personalised learning. We are committed to providing a supportive and inclusive environment that fosters leadership, innovation, and student success.We believe in the importance of building strong relationships with our...

We are seeking an experienced Customer Experience Manager to lead our Guest Experience and Admissions team at SEA LIFE Kelly Tarlton's Auckland. As a key member of our team, you will be responsible for ensuring every guest has an unforgettable visit.Key Responsibilities:Supervise daily operations to ensure smooth and efficient serviceLead and motivate the...

Role OverviewThis role is responsible for developing actionable insights to drive business decisions across the bank. The successful candidate will lead the development of a comprehensive customer insights programme, engaging with stakeholders to understand business needs and collaborate with research teams to design and implement new projects.The ideal...

Job DescriptionThis role involves leading a team of customer service professionals to deliver exceptional experiences for our customers. The successful candidate will have prior leadership experience, strong communication skills, and the ability to motivate and coach their team to achieve high performance standards.ResponsibilitiesCollaborate with the...

Job DescriptionWe are seeking a Fashion Sales Associate to join our Auckland store. As a key member of our retail team, you will be responsible for delivering an authentic customer experience to achieve sales targets.The successful candidate will possess strong communication and time management skills to effectively manage their responsibilities. An...

At TC-804 TAROCASH ST LUKES, SHOP S219 WESTFILE ST LUKES, AUCKLAND NZ, we're on the lookout for a skilled Customer Experience Manager to join our team.The ideal candidate will be passionate about menswear and dedicated to providing an exceptional customer experience to every shopper who walks through our doors.You'll have a proven track record of exceeding...

Company OverviewWe are a global company that operates in the fast-moving consumer goods (FMCG) industry, providing a wide range of products to consumers worldwide. Our company has a long history of being a progressive and responsible business, with a commitment to sustainability and social responsibility.About UsAs one of the world's leading FMCG companies,...

About UsWe are a proudly New Zealand-owned, award-winning KiwiSaver and wealth management organization. Our mission is to educate and empower our customers to make informed financial decisions and achieve strong long-term performance.Our VisionWe aim to be the top choice for our members by delivering exceptional customer service that meets their unique...