Customer Experience Expert

5 days ago


Hamilton, Waikato, New Zealand ANZ Full time
Company Overview

ANZ is a leading financial institution in New Zealand, dedicated to helping our customers achieve their financial goals. We offer a wide range of products and services designed to meet the needs of individuals, businesses, and institutions.

Our commitment to customer satisfaction and community development has earned us a reputation as a trusted partner in the financial sector.

About the Job

This exciting opportunity is available in Te Rapa, The Base, and offers a full-time position with 37.5 hours per week. You will work closely with our team to deliver exceptional customer experiences and drive business growth.

Your primary responsibilities will include providing seamless branch experiences, meeting customer needs across transaction activities, needs-based conversations, and educating them on digital solutions. You will also be part of a collaborative team, acting as a role model and peer coach to deliver the best possible customer experience.



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