Customer Experience Strategist
4 days ago
We're seeking an experienced Product Owner to join our Digital Services team at Hamilton City Council. This is an exciting opportunity to shape our digital strategy, drive innovation, and deliver exceptional customer experiences.
About the Role
As a Product Owner, you'll be responsible for defining and delivering digital products that meet the needs of our customers and stakeholders. Your key responsibilities will include collaborating with platform managers, prioritizing backlog items, advocating for digital transformation, and managing sprint planning and execution.
Requirements
To succeed in this role, you'll need excellent communication and problem-solving skills, a strong ability to balance technical knowledge with stakeholder engagement, and a background in user-centric design, SAFe 6.0, Lean Six Sigma, and Prosci Change Management. A tertiary qualification in business, IT, or a related field, along with 5-10 years of experience in digital delivery, is also required.
-
Risk Management Strategist
3 days ago
Hamilton, Waikato, New Zealand Waikato Regional Council Full timeAbout the RoleAt Waikato Regional Council, we are seeking a skilled Risk Management Strategist to join our Finance and Business Services directorate. This exciting opportunity will see you play a key role in driving effective implementation of strategic risk management, compliance, and business continuity activities.We are looking for someone who can build...
-
Policy Strategist
7 days ago
Hamilton, Waikato, New Zealand Taituara Full time**About Taituara**Taituara is seeking a highly skilled Policy Strategist to contribute to our corporate planning processes. This role will involve shaping our Long Term and Annual Plans, bylaws, policies, and strategies to ensure organisational performance is monitored and reported on.The ideal candidate will have a solid understanding of the Local...
-
Process Improvement Strategist
4 days ago
Hamilton, Waikato, New Zealand Sealed Air Full timeWe are seeking a skilled Process Improvement Strategist to join our team at Sealed Air. As a key member of our manufacturing operations, you will be responsible for driving process engineering and improvement initiatives.Key Responsibilities:Safety Champion: Lead safety assessments and ensure compliance with safety regulations.Process Optimizer: Use Lean and...
-
Flexible Packaging Procurement Strategist
4 days ago
Hamilton, Waikato, New Zealand KP Snacks Full timeKP Snacks is committed to delivering innovative solutions to our customers and improving their overall experience. We are looking for a Flexible Packaging Procurement Strategist who can help us achieve this goal. As a key member of our procurement team, you will be responsible for developing and implementing procurement strategies to drive business growth...
-
Business Growth Strategist
5 days ago
Hamilton, Waikato, New Zealand Hamilton City Council Full timeAt Hamilton City Council, we're seeking a talented Business Growth Strategist to join our team. As a senior leadership role, this position is responsible for driving sales and performance across Waterworld and Gallagher Aquatic Centre.The ideal candidate will have a proven track record in business development and sales management, preferably in the fitness...
-
Digital Engagement Strategist
7 days ago
Hamilton, Waikato, New Zealand The University of Waikato Full timeJob Description:The University of Waikato is seeking a highly skilled Digital Engagement Strategist to join its Marketing Team. As a key member of the team, you will be responsible for developing and implementing strategies to enhance the university's online presence and engage with its diverse audiences.About the Role:We are looking for a talented...
-
Health and Safety Strategist
5 days ago
Hamilton, Waikato, New Zealand Southern Cross Group Full timeAbout the PositionWe are seeking an experienced Health and Safety Strategist to lead our Health and Safety Programmes within the Hospital. The successful candidate will have a strong background in health and safety, excellent communication skills, and the ability to build relationships with various stakeholders.Key AccountabilitiesDevelop and implement...
-
Media Campaign Strategist
6 days ago
Hamilton, Waikato, New Zealand Nzme New Zealand Full timeThe OpportunityNZME New Zealand is seeking a highly motivated and experienced Media Campaign Strategist to join our team in the Waikato region. In this role, you will have the opportunity to build and execute advertising campaigns across various media platforms for our iconic brands.About the Role:Develop and implement strategic sales plans to achieve...
-
Customer Experience Director
5 days ago
Hamilton, Waikato, New Zealand Merck Gruppe - MSD Sharp & Dohme Full timeDirector of Customer ExperienceWe are seeking a seasoned professional with expertise in customer experience and training to fill the role of Director of Customer Experience.In this key position, you will be responsible for developing and implementing comprehensive training strategies that drive customer satisfaction and loyalty.You will also lead a team of...
-
Customer Experience Expert
24 hours ago
Hamilton, Waikato, New Zealand ANZ Full timeCompany OverviewANZ is a leading financial institution in New Zealand, dedicated to helping our customers achieve their financial goals. We offer a wide range of products and services designed to meet the needs of individuals, businesses, and institutions.Our commitment to customer satisfaction and community development has earned us a reputation as a...
-
Customer Experience Associate
3 days ago
Hamilton, Waikato, New Zealand Babycity Full timeWe're seeking a highly motivated and results-driven Sales Associate to join our Te Rapa store in Hamilton. As a key member of our team, you will play a critical role in driving sales growth and delivering an exceptional customer experience.Key Responsibilities:To achieve and exceed sales targets, while maintaining a high level of customer satisfactionTo...
-
Customer Experience Specialist
1 day ago
Hamilton, Waikato, New Zealand Tangram Full timeAbout UsTangram is a well-established Multi-Franchise Automotive company in New Zealand, dedicated to providing quality services and products to our customers.Job DescriptionWe are seeking an experienced Mitsubishi Service Advisor to join our team, responsible for delivering exceptional customer service and supporting our service team in managing customer...
-
Customer Experience Expert
5 days ago
Hamilton, Waikato, New Zealand Australia and New Zealand Banking Group Limited Full timeWe're shaping a world where people and communities thrive at ANZ. As a Banking Consultant/ Personal Banker, you'll be part of this mission.About the RoleThis role is critical to making our vision a reality. You'll have the opportunity to:Meet the needs of customers across the Retail product set, excluding Home Lending.Contribute to a significant uplift in...
-
Customer Experience Specialist
3 days ago
Hamilton, Waikato, New Zealand Torpedo7 Fitness Ltd Full timeBecome a Customer Experience Specialist at Torpedo7 Fitness Ltd, where you will play a vital role in delivering exceptional customer experiences. As a Sales Assistant, you will ensure seamless store operations while providing expert advice and personalized service to customers.About Our TeamWe are a dynamic team of outdoor enthusiasts who share a passion for...
-
Customer Experience Coordinator
4 days ago
Hamilton, Waikato, New Zealand Bendon Group Full timeWe're seeking a highly motivated Sales Consultant to join our Te Rapa store team. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and driving sales.You'll work closely with our passionate team to achieve sales targets and maintain high store standards.Your excellent communication skills and ability to...
-
Customer Experience Director
5 days ago
Hamilton, Waikato, New Zealand Hamilton City Council Full timeWe're seeking a highly motivated Customer Experience Director to join our team at Hamilton City Council. As a senior leadership role, this position is responsible for driving sales and performance across Waterworld and Gallagher Aquatic Centre.The ideal candidate will have a proven track record in business development and sales management, preferably in the...
-
Customer Experience Specialist
6 days ago
Hamilton, Waikato, New Zealand Livestock Improvement Corporation (Lic) Full timeCompany OverviewLivestock Improvement Corporation (LIC) is a dynamic organization that thrives on genuine conversations, problem-solving, and creating meaningful value for our farming customers every single day. Our Customer Experience Centre is the heartbeat of LIC, where we redefine exceptional customer support.Job DescriptionWe are seeking a highly...
-
Customer Experience Director
2 days ago
Hamilton, Waikato, New Zealand Torpedo7 Fitness Ltd Full timeTorpedo7 Fitness Ltd is on a mission to equip Kiwis with the best outdoor gear, apparel, and footwear. We're seeking a Store Manager to lead and inspire our team, blending people skills with strategic thinking.About the Role:This is a full-time position working 40 hours per week (Sunday - Thursday). You'll be responsible for guiding customers in finding the...
-
Customer Experience Coordinator
2 days ago
Hamilton, Waikato, New Zealand Bendon Group Full timeShaping the Future of Lingerie RetailBendon Lingerie is revolutionizing the way women shop for lingerie. As a Store Manager, you'll have the opportunity to join a talented team of professionals who are passionate about delivering exceptional customer experiences.About the Job RequirementsBring a customer-centric approach to everything you do, ensuring that...
-
Customer Experience Representative
6 days ago
Hamilton, Waikato, New Zealand Livestock Improvement Corporation (Lic) Full timeJoin Our Vibrant Customer Experience TeamStep into the heartbeat of LIC—our Customer Experience CentreHere, we redefine what it means to provide exceptional customer support.Forget the stereotypes of a traditional call centre; our team thrives on genuine conversations, problem-solving, and creating meaningful value for our farming customers every single...