Business Process Innovation Manager
7 days ago
Sonova AG is a company that makes a difference in people's lives through innovative hearing care solutions. We're committed to changing hearing for good and want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives.
Job OverviewThe Business Improvement Specialist will work as part of our team to enhance processes, drive continuous improvement, and implement change initiatives that improve business performance and client outcomes.
- Collaborate with leadership teams and the wider business to identify and address continuous improvement opportunities
- Identify opportunities for process improvements using data analysis and industry insights
- Design and lead change management initiatives that enhance efficiency, service quality, and the adoption of new processes and technologies
- Work closely with leaders to support employees through change, ensuring seamless transitions and positive engagement
- Support business insights and reporting to guide decision-making and performance improvements.
The successful candidate will be responsible for:
- Leading process improvement initiatives to enhance efficiency and service quality
- Designing and implementing change management initiatives to support business growth
- Collaborating with stakeholders to ensure seamless transitions and positive engagement
- Providing business insights and reporting to guide decision-making and performance improvements
You're a results-driven professional with a passion for driving operational excellence and shaping the future of hearing care. You have excellent stakeholder management skills, with the ability to influence and engage senior leadership teams.
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