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Loyalty Programme Development Lead

2 weeks ago

Auckland, Auckland, New Zealand Skycity Full time

Job Description

We are seeking a talented Loyalty Programme Lead to join our Performance and Analysis team. As a key member of the team, you will be responsible for developing and continuously improving the loyalty programme experience for our guests.

Key Responsibilities

  • Develop the delivery roadmap for the loyalty programme
  • Help build meaningful customer insights and reporting
  • Introduce a customer-centric mindset to loyalty campaign design
  • Review and develop the loyalty programme brand in line with our company's strategy