Guest Experience Specialist

About The Instillery GroupThe Instillery Group is a leading provider of hospitality services in New Zealand, with a portfolio of hotels and resorts that offer unique and memorable experiences for our guests.We are committed to delivering exceptional service and ensuring that every guest feels welcome and valued throughout their stay.Job Description:This...

About the RoleWe are looking for a talented and enthusiastic Receptionist to join our team at Pinewood Lodge in Queenstown. This is an exciting opportunity to develop your skills and expertise in a fast-paced and ever-changing environment, while contributing to the success of our business.Key Responsibilities:Deliver exceptional customer service, responding...

About this RoleThis is an exciting opportunity to join our hotel team as a Receptionist and contribute to delivering exceptional guest experiences. As a key member of our team, you will be responsible for managing front desk operations, responding to guest queries and resolving any issues that may arise.The ideal candidate will possess excellent...

About Our CompanyOaks Hotels is a company focused on delivering exceptional guest experiences and creating a positive work culture. We are committed to investing in our employees' skills and development to help them grow and progress in their careers. The RoleAs Duty Manager, you will be responsible for leading the Front Office team and driving exceptional...

Key ResponsibilitiesSell tickets and book reservations for our gondola and luge ridesCheck in guests and provide them with information about our facilities and servicesRespond to guest inquiries and resolve any issues that may ariseWork collaboratively as part of a dynamic team to deliver exceptional customer serviceThe successful candidate will have...

Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

Exceptional guest service is at the forefront of every stay in our Mgallery Hotel Collection. As a Luxury Guest Experience Ambassador, you will set the tone for unforgettable experiences by providing welcoming and attentive care to guests.About the RoleThis role requires a proactive approach to anticipate guests' needs and offer personalized recommendations...

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment and have a knack for problem-solving? We are seeking a highly skilled and motivated Residential Guest Experience Coordinator to join our housekeeping team at M Gallery.About the Role:In this role, you will be responsible for ensuring that our guests...

Efficient Guest Experience CoordinatorWe are seeking a motivated and organized Efficient Guest Experience Coordinator to join our front office team at M Gallery. As a key member of our team, you will be responsible for coordinating guest arrivals, departures, and check-ins, ensuring seamless interactions throughout their stay.Key ResponsibilitiesCordinate...

We are seeking a skilled and enthusiastic individual to join our team as a Guest Services Assistant at Rosewood Matakauri. As the first point of contact for our guests, you will be responsible for ensuring their stay is nothing short of exceptional.Key Responsibilities:Guest Liaison: Greet and farewell guests, assist with luggage and provide general...

Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Room Attendant. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and presentation. This is a hands-on role that requires a high level of attention to detail, excellent...

We are seeking a highly skilled and experienced hospitality professional to join our team as a Front Office Manager at Rosewood Matakauri.About the RoleThis is a unique opportunity to take on a leadership position in a luxury hotel environment, where you will be responsible for delivering exceptional guest experiences and leading a high-performing front...

We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced, people-focused environments? We're on the hunt for a skilled Mountain Guest Support Specialist to join our Queenstown-based team.In this critical role, you'll be the first point of contact for many of our guests, providing expert advice and support to ensure...

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...