Guest Experience Attendant

2 weeks ago

Queenstown, New Zealand Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
Oaks Queenstown Shores Resort is looking for multiple enthusiastic and professional Guest Experience Attendants to join the team on a part time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You are an all rounder that enjoys gaining experience in different roles across the property.

**Duties include**:

- Working in multiple departments including Front Office, Food and Beverage, Housekeeping & Maintenance
- Welcoming and checking in guests
- Communicating professionally
- Assisting guests during their stay
- Availability to work shifts between Monday to Sunday between 6.00am and 11pm.

**Qualifications**:

- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential

Previous experience is advantageous. On the job training is provided. Feel supported by our amazing, friendly and fun team.

**Study for free and receive $1000**

Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
- Receive a nationally recognised certificate
- Attend training during work hours
- Network with team members across hotels
- On completion, you will receive $1000 AUD
- Please enquire with the hiring manager for eligibility details and terms and conditions.

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Additional paid leave including Birthday, Vaccine and Study leave
- Career progression & education assistance
- Wellbeing programs (Uprise)
- Reward & Recognition programs

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

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