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Insurance Administrator Specialist

1 week ago

Dunedin, Otago, New Zealand Aon Hewitt Full time
Job Overview

Aon is in the business of better decisions. We all know life can change in an instant and Aon is here to help and support you through it. As a Broker Support Administrator, you will be the front-line point of contact for our clients, providing exceptional support across admin and documentation needs.

Responsibilities
  • Be a front-line point of contact for our clients and look after any enquiries they might have.
  • Negotiate policy terms and conditions with insurers and drive positive outcomes for our clients.
  • Assist with client renewals in accordance with our organisational protocols.
Requirements
  • You'll be a natural communicator who understands how to tailor to the situation, whether it be face-to-face, over the phone, or through written correspondence.
  • Ideally, you will come from a similar background within the industry; otherwise, experience in a customer or solution-driven environment with strong administrative aspects would be well suited.
  • A few key areas we are looking for: a customer-first mentality along with being a proactive problem solver, a motivated self-starter who is able to work with a level of autonomy, strong organisational skills and the ability to prioritise your work.