Accurate Claim Assessment Specialist

2 days ago


Hamilton, Waikato, New Zealand Southern Cross Health Insurance Full time

About Us

Southern Cross Health Insurance is a leading health insurer dedicated to transforming lives through health and wellbeing. We're a proud and diverse team that values collaboration, innovation, and excellence.

We're seeking a skilled Claims Assessor to join our team, someone who shares our passion for delivering exceptional customer experiences. The ideal candidate will have strong analytical skills, be able to work independently, and possess excellent communication skills.

Key Responsibilities

The Claims Assessor will be responsible for:

  • Reviewing claims for accuracy and completeness
  • Liaising with members and providers to resolve issues and clarify information
  • Enters claims information into the claims management system
  • Identifies and escalates suspicious claims activity

Requirements

The successful candidate will possess:

  • 2+ years of experience in a similar role
  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package
  • Opportunities for career growth and development
  • A collaborative and supportive work environment
  • A range of employee benefits, including health insurance and life insurance

About Our Team

We're a values-based organisation that's passionate about making a difference in the lives of our members. If you share our values and are committed to delivering exceptional customer experiences, then we'd love to hear from you.


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