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Customer Service Specialist

1 week ago

Auckland, Auckland, New Zealand The University of Auckland Full time

**Job Description**

The Auckland Bioengineering Institute (ABI) is a leading research centre that applies engineering sciences and technical innovation to medicine and human physiology. We are seeking an experienced Administrator/Receptionist to join our team and contribute to our mission.

The successful candidate will provide general administrative and operations support, ensuring the smooth running of the Institute. Key responsibilities include:

  • Providing exceptional customer service and support to staff, students, and visitors
  • Managing reception and front-of-house duties, including room bookings and access management
  • Maintaining equipment and facilities, coordinating with central teams and external vendors as needed
  • Supporting events and projects, and assisting the Institute Team Leader and Operations Manager with general administration

We offer a competitive salary and benefits package, including flexible employment practices, company superannuation scheme, and career development opportunities.