Retail Customer Service Specialist

6 days ago


Auckland, Auckland, New Zealand Mitre 10 Full time

Mitre 10 Mega Pukekohe is committed to making DIY easy for our customers. We're seeking a highly skilled and organized Retail Customer Service Specialist to join our team. In this role, you'll be responsible for handling customer inquiries, processing transactions, and providing exceptional customer service.

Role Overview
This is a full-time position with rostered hours (40 per week) from Sunday to Thursday. As a key member of our team, you'll be working with a mix of full-timers and part-timers. Your primary responsibility will be to ensure that customers receive outstanding service, and you'll be empowered to make decisions to resolve issues efficiently.

Responsibilities
- Handle customer inquiries and resolve issues promptly
- Process transactions accurately and efficiently
- Maintain a high level of product knowledge to provide expert advice
- Collaborate with colleagues to achieve sales targets
- Participate in ongoing training and development programs

Benefits
We offer a competitive salary package, comprehensive training program, and opportunities for career advancement. If you're a motivated and customer-focused individual who thrives in a fast-paced retail environment, please submit your application today.



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