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Client Relationship Manager

2 weeks ago

Christchurch, Canterbury, New Zealand Asb Bank Full time

**The Opportunity**

ASB Bank is seeking a Customer Specialist to join our Advice Centre team in Hornby. As a Customer Specialist, you will be working closely with customers to understand their banking needs and provide tailored solutions. You will have access to a range of digital channels and self-service options, and will be responsible for educating customers on how to use them.

Key Responsibilities:

  • Provide exceptional customer service through multiple channels
  • Develop strong relationships with customers to understand their needs and preferences
  • Work collaboratively with colleagues to achieve business objectives
  • Maintain accurate records and reports as required

About You:

We are looking for individuals who are passionate about delivering memorable customer experiences. You will be confident in your ability to learn quickly, respond to changing situations, and work effectively in a team environment. If you are motivated by the opportunity to progress your career in multiple directions, this could be the ideal role for you.

What's In It For You:

This is an exciting opportunity to be part of a dynamic and diverse team, working together to accelerate progress for all New Zealanders. ASB offers a fun and supportive work environment, competitive market salary, and a broad range of exclusive Staff Banking Benefits.