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Event Cinemas Box Office Associate

3 weeks ago

Auckland, Auckland, New Zealand Event hospitality & entertainment Limited Full time
Company Overview

Event Cinemas is a leading hospitality and entertainment company dedicated to delivering exceptional experiences. We believe in empowering our employees to make a difference and strive to create a positive impact on our customers' lives.

Job Description

This role involves working at the front desk, handling customer inquiries, and providing excellent customer service. You will also be responsible for maintaining accurate records, processing payments, and ensuring a smooth operation of the box office.

Responsibilities
  • Customer Service: Respond to customer inquiries, provide information, and resolve issues promptly and professionally.
  • Box Office Operations: Manage the box office, handle ticket sales, and maintain accurate records.
  • Cash Handling: Process payments, handle cash, and operate point-of-sale systems accurately.
  • Cleanliness and Safety: Maintain a clean and safe environment, adhering to health and safety standards and protocols.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with customers, colleagues, and management.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
  • Teamwork: Ability to work collaboratively with colleagues to achieve common goals.
  • Availability: Availability to work flexible hours, including evenings, weekends, and public holidays.