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Box Office Customer Service Agent

3 weeks ago

Auckland, Auckland, New Zealand Event Hospitality & Entertainment Limited Full time
Job Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Sell tickets, food, and drinks to customers in a fast-paced environment.
  • Operate Point of Sale (POS) systems efficiently and accurately process transactions.
  • Maintain a high level of knowledge about films, showtimes, and prices.
  • Work effectively as part of a team to achieve sales targets and provide support to colleagues when needed.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and multitask effectively.
  • Friendly and approachable demeanor with a passion for providing exceptional customer service.
  • Ability to work flexible hours, including evenings and weekends.
  • Previous experience in a customer-facing role or retail environment is desirable but not essential.