Front Desk Associate
7 days ago
About Crowne Plaza Christchurch
As a leading IHG hotel, we pride ourselves on providing a unique and memorable experience for our guests. Our hotel is located in the heart of downtown Christchurch, offering stunning views and easy access to major attractions.
Your Job Description
- Provide exceptional service and create a warm atmosphere that makes our guests feel at home.
- Assist guests with their luggage and provide detailed knowledge of the hotel's activities and tourist information.
- Check guests in and out, take payments, and answer queries efficiently.
- Take reservations and offer recommendations for local events and attractions.
Your Qualifications
- Excellent communication skills and a passion for delivering outstanding guest experiences.
- Previous customer service experience, preferably in front office, reception or reservations.
- Ability to multitask and prioritize tasks effectively.
Our Benefits Package
- Paid birthday leave and daily laundered uniform.
- Additional parental leave benefits and flexible work options.
- Opportunities for career growth through our lifelong development program.
- Daily discounts on food, beverage, and retail purchases.
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