Customer Experience Coordinator
4 days ago
Role Overview
We are seeking an experienced Administrator/Receptionist to join our team, providing exceptional front-of-house support and administrative assistance.
Key Responsibilities
The successful candidate will be responsible for:
- Managing mail, supplies, and office resources efficiently.
- Assisting with projects, events, and administrative tasks.
- Providing top-notch service to our customers, visitors, and staff.
- Ensuring our office spaces are clean and welcoming.
- Overseeing our beautiful Ruapehu Lodge.
Requirements and Qualifications
- Confident and familiar with Microsoft 365 suite and learning other applications.
- You love helping people and making their day better.
- You have a knack for keeping things in order.
- You can drive and have a full NZ driving licence.
- Strong service focus and ability to quickly establish rapport with others.
- Good written and verbal communication skills.
- Self-motivated, organised, and confident with a desire to learn new skills.
- Some familiarity with Te Ao Māori, including Te Reo Māori and tikanga (training and support provided if necessary).
Benefits and Opportunities
- Your work will directly contribute to our mission of preserving nature.
- We encourage continuous learning and professional development.
- Enjoy a collaborative and inclusive workplace where your ideas and input are valued.
- A varied and engaging role where no two days are the same.
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