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Customer Experience Director

1 week ago


Wellington, Wellington, New Zealand New Zealand Government Full time
Salary: $190,000 - $210,000 per annum + 9% Superannuation

Job Description

The Manager, Digital & Channel Evolution will be responsible for driving the strategic evolution of ACC's digital channels. This includes delivering the customer experience across all customer areas - Client, Business, and Provider.

You will work with stakeholders across the business to ensure roadmaps are strategically aligned with key organisational outcomes.

Day-to-day, you'll manage multiple teams who contribute towards the customer experience across our channels.