Customer Experience Ambassador
18 hours ago
We are seeking a highly motivated Customer Experience Ambassador to join our front office team. As a key representative of our hotel, you will be responsible for ensuring that every guest has an unforgettable stay with us. Your main duties will include:
- Delivering exceptional customer service, responding promptly to guest inquiries and resolving any issues efficiently.
- Processing guest arrivals and departures, maintaining accurate records and handling cash transactions professionally.
- Coordinating with other departments to ensure seamless service delivery and maintain a positive working relationship.
- Upselling hotel facilities and services to maximise occupancy and revenue.
- Proactively addressing guest concerns and complaints, escalating issues when necessary.
- Fostering a positive and inclusive work environment, contributing to a culture of teamwork and collaboration.
Successful candidates will possess:
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- A high level of organisational skill, with attention to detail and the ability to prioritise tasks effectively.
- Experience in a similar role, preferably within the hospitality industry.
- Familiarity with Opera cloud and TARS Database or similar Property Management Systems (PMS).
- A flexible approach to work, including willingness to work varied shifts, including mornings, evenings and weekends.
We offer a comprehensive range of benefits, including:
- Accor's Parental Leave Scheme, supporting employees through various stages of life.
- Refer-a-friend bonus programme, encouraging employee referrals and recognising their value.
- Employee Assistance Programme, providing support for personal and professional well-being.
- Learning and development opportunities, empowering employees to grow and succeed.
Join us at ibis Wellington and be part of a vibrant team dedicated to delivering exceptional customer experiences.
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Customer Service Ambassador
7 days ago
Wellington, Wellington, New Zealand Pascoes Full time**Company Overview**Pascoes is a market leader in the industry, committed to excellence in customer satisfaction.**Job Summary**We are seeking an energetic and enthusiastic Customer Service Ambassador to join our team. This is an excellent opportunity for individuals who enjoy interacting with the public, building relationships, and delivering exceptional...
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Customer Service Ambassador
2 days ago
Wellington, Wellington, New Zealand Taco Bell - KFC - Luihn VantEdge Partners Full timeBecome a Part of Our Team!We're seeking motivated individuals to join our team as Customer Service Ambassadors. If you're passionate about serving others and working in a fast-paced environment, we'd love to hear from you.Company Overview:Taco Bell - KFC - Luihn VantEdge Partners is a leading restaurant company that's dedicated to delivering exceptional...
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Customer Experience Representative
7 days ago
Wellington, Wellington, New Zealand Orbit Marketing Nz Full timeAt Orbit Marketing Nz, we're seeking charismatic individuals to represent our brands in-store and at events. As a Brand Ambassador, you'll engage with customers, creating memorable experiences while promoting our products.We're looking for social butterflies with clear communication skills, who are personable and open to chat. You must have a reliable...
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Customer Service Ambassador
5 days ago
Wellington, Wellington, New Zealand Parkerbridge Full timeAt Parkerbridge, we are seeking an experienced Customer Service Ambassador to join our team on a part-time temporary basis. The primary focus of this role is to maintain relationships with existing customers and outreach to new customers through outbound calling. This will involve managing orders through online portals, stock control, follow up on existing...
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Customer Service Ambassador
4 days ago
Wellington, Wellington, New Zealand Bluepelicanmotel Full timeAt Bluepelicanmotel, we're passionate about creating a unique and welcoming experience for our customers. As a Customer Service Ambassador, you'll be the face of our brand, helping to build strong relationships with our guests and providing exceptional service.About YouYou have a positive attitude and an eagerness to learn.You have strong communication...
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Customer Experience Ambassador
2 days ago
Wellington, Wellington, New Zealand Cityguard Limited Full timeOur Cityguard Team in Auckland Call Centre & Customer ServiceCompany Background:At Cityguard Limited, we are committed to delivering outstanding customer experiences.Job Summary:Position: Museum Assistant at Tātaki Auckland UnlimitedType: Casual/Vacation jobLocation: Auckland CBDPay: $27.80 NZD per hourClassification: Customer Service - Customer FacingYour...
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Customer Experience Ambassador
7 days ago
Wellington, Wellington, New Zealand Star Group Full timeCompany Overview: Southern Cross is a renowned restaurant, bar, and events venue in Wellington, celebrated for its commitment to delivering exceptional experiences.Job Description: As a Front of House superstars, you will be the key contact with our customers, responsible for creating memorable experiences through top-notch service. Your tasks will include...
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Customer Experience Lead
2 hours ago
Wellington, Wellington, New Zealand Xero Full timeAbout XeroXero is a cloud-based accounting software designed to help small businesses and their accountants thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.We support our people to do the best work of their lives so that they can help small businesses succeed through better tools,...
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In-Store Ambassador
2 days ago
Wellington, Wellington, New Zealand Orbit Marketing NZ Full timeAbout the JobWe are seeking a friendly and approachable individual to join our team as an In-Store Ambassador.As an In-Store Ambassador, you will be responsible for promoting our clients' brands and building their reputation.Key Responsibilities:Sampling products and promoting them to customersProviding excellent customer service and responding to customer...
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Customer Experience Ambassador
3 days ago
Wellington, Wellington, New Zealand Vera Security, Inc. Full timeRequirementsA minimum of 12 months' experience in a similar position.A warm and approachable demeanor with a positive attitude.Proven experience delivering high-quality customer service.Previous experience in a waitstaff or bar role.A current RSA (Responsible Service of Alcohol) certification.Professional presentation and exceptional communication...
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Customer Experience Ambassador
3 days ago
Wellington, Wellington, New Zealand Tank Juice Full timeJob OverviewWe are seeking an enthusiastic customer service superstar to join our Johnsonville store team. As a Store Assistant, you will be the friendly face behind the counter, creating vibrant smoothies & juices and fresh salads & wraps.
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Brand Ambassador
7 days ago
Wellington, Wellington, New Zealand Orbit Marketing Nz Full timeAre you a social butterfly with a flair for captivating audiences?Have you ever wanted to be the face of some of New Zealand's biggest brands?We are on the hunt for enthusiastic, reliable Brand Ambassadors for in-store sampling demonstrations and fun activations.As a Brand Ambassador, you will help promote some of the best products on the market, engaging...
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Retail Innovation Ambassador
5 days ago
Wellington, Wellington, New Zealand Orbit Marketing NZ Full timeWe are a dynamic marketing agency specialising in innovative promotional strategies.Job Role:In-Store Technology AmbassadorJob Summary:Join our team as an In-Store Technology Ambassador and promote high-tech products, creating an exceptional in-store experience that drives product awareness and sales.Key Responsibilities:Promote high-tech products to...
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Fashion Sales Ambassador
24 hours ago
Wellington, Wellington, New Zealand Lovisa Pty Ltd Part timeAbout LovisaLovisa Pty Ltd is a global fashion-forward jewellery brand that caters to everyone. We provide exceptional customer service in our high energy stores and apply our core belief, 'It's about the customer, always' to everything we do.Our mission is to bring brilliantly affordable, on-trend jewellery to the world, whilst delighting our customers with...
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Customer Experience People Lead
3 hours ago
Wellington, Wellington, New Zealand Xero Full timeBase Salary + Xero Shares + many more benefitsXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We...
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Mazda Brand Ambassador Leader
7 days ago
Wellington, Wellington, New Zealand Capital City Motors Full time**About Us**Capital City Mazda is a well-established company with over 110 staff in 5 different locations. We are committed to delivering exceptional service and building long-term relationships with our customers.What We OfferA fun and friendly team environmentOpportunities for career growth and developmentA competitive salary and benefits packageYour...
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Customer Service Ambassador
2 days ago
Wellington, Wellington, New Zealand Cafe Anatolia Group Full timeAbout UsCafé Anatolia Group is a thriving cafe chain with 12 branches throughout the North Island of New Zealand.We have an excellent reputation for serving fresh, healthy, and Turkish cuisine made to order for our customers. With over 110 employees in the group, we serve more than 14,000 customers each week.Our team at Café Anatolia Group is dedicated to...
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Luxury Experience Coordinator
4 days ago
Wellington, Wellington, New Zealand Sofitel Mumbai Bkc Full timeJob SummaryWe are seeking an ambassador for Sofitel Wellington as a Part-time Receptionist. This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Wellington.Your Responsibilities Will Include:Providing a unique and personalized guest experience by creating rapport and exceeding...
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Customer Service Ambassador
3 days ago
Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full timeJob Overview:Rendezvous Hotel Perth Scarborough is looking for a Guest Services Agent with exceptional people skills to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing administrative tasks, and offering local advice to guests.About the Role:Deliver outstanding customer service by...
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Customer Service Ambassador
4 days ago
Wellington, Wellington, New Zealand Straitnz Full timeAbout Us:Bluebridge Cook Strait Ferries operates between Wellington and Picton, a key player in New Zealand's major transport network.We pride ourselves on delivering outstanding passenger experiences on the Cook Strait.The Bluebridge team is dedicated to providing exceptional service, ensuring that our passengers feel welcome and at ease during their...